Early-Morning Customer Assistant: Fast-Paced & Service-Driven

Marks & Spencer Plc; Inverness; On-site; GBP 12,000 - 17,000; Full time

Job summary

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.

Responsibilities

• Frontline customer service in the Food section, delivering five-star service at pace.
• Assist customers with product knowledge and recommendations.
• Be digitally confident, using Sparks App and in-store devices to enhance the customer experience.
• Flexibly work across various store areas to meet changing demands.

Job description

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.