Food Customer Assistant — Fast-Paced, High-Energy Service

Marks and Spencer; Devizes; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer in the Food section is seeking a Customer Assistant to be at the frontline, delivering five-star service at pace and meeting strong customer demand head-on. You’ll join a team that prides itself on know-how and friendly, efficient service across busy shifts.

You'll work early mornings and weekends, be comfortable using Sparks App and in-store devices, adapt across store areas, and join a resilient team focused on helping customers feel valued every time they shop with us.

Qualifications

• Must be 18 or older at start of employment.
• Willing to work early mornings and across store areas.
• Able to deliver fast, friendly service in a high-pressure retail environment.

Responsibilities

• Provide five-star service at pace and respond to customer needs.
• Assist customers with product knowledge and sales.
• Utilise Sparks App and in-store devices to enhance customer experience.
• Support the team across different store zones as demand varies.

Skills

Customer service

Flexibility

Digital literacy

Teamwork

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in the Food section is seeking a Customer Assistant to be at the frontline, delivering five-star service at pace and meeting strong customer demand head-on. You’ll join a team that prides itself on know-how and friendly, efficient service across busy shifts.

You'll work early mornings and weekends, be comfortable using Sparks App and in-store devices, adapt across store areas, and join a resilient team focused on helping customers feel valued every time they shop with us.