Food Customer Assistant - Fast-Paced & Digital-Savvy

Marks and Spencer; Doncaster; On-site; GBP 18,000 - 21,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food department. You’ll be at the frontline, delivering five-star service at pace and embracing the transformation we’re driving.

You’ll roll up your sleeves to meet strong customer demand day in and day out, becoming a trusted brand ambassador for our latest food products. You’ll use Sparks and in-store devices to enhance the customer experience, work as part of a high-energy team, and stay adaptable to the busy retail environment.

Qualifications

• Frontline customer-facing role in a busy store.
• Ability to use digital tools and devices to assist customers.
• Demonstrates teamwork and adaptability in a retail environment.

Responsibilities

• Provide friendly, five-star service to customers in the Food section.
• Assist customers with product knowledge and purchases.
• Help with shelf replenishment and store operations as needed.

Skills

Customer service

Digital literacy

Team player

Flexibility

Resilience

Tools

Sparks

Job description

Marks & Spencer is seeking a Customer Assistant in our Food department. You’ll be at the frontline, delivering five-star service at pace and embracing the transformation we’re driving.

You’ll roll up your sleeves to meet strong customer demand day in and day out, becoming a trusted brand ambassador for our latest food products. You’ll use Sparks and in-store devices to enhance the customer experience, work as part of a high-energy team, and stay adaptable to the busy retail environment.