Food Customer Assistant: Fast-Paced Service & Digital Tools

Marks and Spencer; West of England; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace, helping customers find products and answering questions with confidence.

You'll use Sparks App and in-store devices to enhance the shopping experience, stay adaptable across store areas, and contribute to a positive, high-energy team environment during busy shifts.

Qualifications

• Experience in customer service is preferred.
• Able to work in high-pressure retail environment.
• Willing to work across store areas and shifts.

Responsibilities

• Assist customers with product knowledge and questions.
• Sell and restock items to meet demand.
• Use Sparks App and in-store devices to enhance service.

Skills

Customer service

Teamwork

Digital tools

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace, helping customers find products and answering questions with confidence.

You'll use Sparks App and in-store devices to enhance the shopping experience, stay adaptable across store areas, and contribute to a positive, high-energy team environment during busy shifts.