Food Customer Assistant - Fast-Paced & Flexible Hours

Marks & Spencer Plc; Cirencester; On-site; GBP 12,000 - 17,000; Part time

Job summary

Join Marks & Spencer Plc as a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and acting as a brand ambassador. You’ll use Sparks App and in-store devices to help customers find products and stay digitally confident.

We’re seeking down-to-earth colleagues who thrive under pressure, with a flexible approach to work across different store areas and shifts. This frontline role offers learning and growth within a fast-paced retail environment.

Qualifications

• Strong customer service skills in a fast-paced retail environment.
• Ability to use digital tools and in-store devices to enhance the customer experience.
• Adaptability to changing tasks and store areas with a positive, proactive attitude.

Responsibilities

• Deliver five-star service at pace and represent the Marks & Spencer brand.
• Recommend and sell new food products to customers to meet demand head-on.
• Utilise Sparks App and in-store devices to assist customers and ensure product availability.

Skills

Customer service

Teamwork

Digital tools

Flexibility

Job description

Join Marks & Spencer Plc as a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and acting as a brand ambassador. You’ll use Sparks App and in-store devices to help customers find products and stay digitally confident.

We’re seeking down-to-earth colleagues who thrive under pressure, with a flexible approach to work across different store areas and shifts. This frontline role offers learning and growth within a fast-paced retail environment.