Food Customer Assistant - Fast-Paced & Flexible

M&S Careers; Carlisle; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Group is seeking a Customer Assistant for our Food section. You will be at the frontline, delivering five-star service and using Sparks App and in-store devices to meet customer needs. The role requires flexibility to work across different store areas and weekends.

As a team player in a high-pressure retail environment, you’ll stay focused, assist customers, and contribute to a positive shopping experience while supporting store operations during peak periods.

Qualifications

• Frontline customer assistant role in the Food section.
• Able to use Sparks App and in-store devices.
• Flexible schedule including weekends.

Responsibilities

• Assist customers and sell products to meet demand.
• Maintain store appearance and stock levels on the shop floor.
• Support across various store areas as the needs change.
• Provide five-star service to ensure customers feel valued.

Skills

Customer service

Sales

Teamwork

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Group is seeking a Customer Assistant for our Food section. You will be at the frontline, delivering five-star service and using Sparks App and in-store devices to meet customer needs. The role requires flexibility to work across different store areas and weekends.

As a team player in a high-pressure retail environment, you’ll stay focused, assist customers, and contribute to a positive shopping experience while supporting store operations during peak periods.