Holiday Food Customer Assistant - Fast-Paced & Flexible

Marks and Spencer; Llantrisant; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks and Spencer is hiring a Customer Assistant in our Food section to be at the frontline of service. You’ll thrive under pressure, deliver five‑star service at pace, and help meet strong customer demand daily.

You’ll be a brand ambassador who can confidently recommend and sell our newest food products, using Sparks App and in-store devices to enhance the customer experience. Flexibility across store areas is required.

Qualifications

• Frontline customer service experience preferred.
• Willingness to work varied shifts in a busy retail environment.
• Comfort with using store devices and apps to assist customers.

Responsibilities

• Deliver five-star service at pace in the Food section.
• Advise customers and promote new food products.
• Utilise Sparks App and in-store devices to assist shoppers.
• Collaborate as a team to maintain a high-energy store environment.

Skills

Customer service

Team player

Digital tools

Job description

Marks and Spencer is hiring a Customer Assistant in our Food section to be at the frontline of service. You’ll thrive under pressure, deliver five‑star service at pace, and help meet strong customer demand daily.

You’ll be a brand ambassador who can confidently recommend and sell our newest food products, using Sparks App and in-store devices to enhance the customer experience. Flexibility across store areas is required.