Food Customer Assistant — Fast-Paced & Flexible Hours

M&S Careers; Greater London; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Group in the Food section is seeking a Customer Assistant to be at the frontline of the UK's fastest-growing retailer. You'll deliver five-star service at pace, and meet strong customer demand head-on, day in and day out.

This role requires digital confidence to use Sparks App and in-store devices, and flexibility to work across store areas, including late-night shifts. You'll be a team player who helps customers and supports growth.

Qualifications

• Must be at least 18 due to late-night shifts and health/safety policies.
• Digital confidence to use Sparks App and in-store devices.
• Customer-focused, able to work under pressure in a fast-paced environment.
• Flexible to work across store areas and various shifts.

Responsibilities

• Provide five-star service and actively recommend new food products.
• Sell, stock, and assist customers to meet demand.
• Use Sparks App and in-store devices to enhance shopping experience.
• Work across multiple store areas as shifts require.

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Group in the Food section is seeking a Customer Assistant to be at the frontline of the UK's fastest-growing retailer. You'll deliver five-star service at pace, and meet strong customer demand head-on, day in and day out.

This role requires digital confidence to use Sparks App and in-store devices, and flexibility to work across store areas, including late-night shifts. You'll be a team player who helps customers and supports growth.