Food Retail Customer Assistant - Fast-Paced, Digital-Driven

Marks & Spencer Plc; Alnwick; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc in the UK is seeking a Customer Assistant in our Food section, joining the frontline of our busy store. You’ll deliver five-star service, share product knowledge, and help customers discover our latest food ranges.

Be digital-savvy, using Sparks App and in-store devices to assist shoppers. Work as part of a close-knit team, stay calm under pressure, and adapt to different store areas and shifts.

Qualifications

• Customer-focused with ability to work under pressure.
• Digital confidence with mobile apps and store tech.
• Team player with a positive attitude.

Responsibilities

• Provide five-star service to Food customers.
• Promote and sell M&S Food products.
• Use Sparks App and in-store devices to assist shoppers.
• Work across store areas and varying shifts.

Skills

Customer service

Digital tools

Team player

Flexible shifts

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc in the UK is seeking a Customer Assistant in our Food section, joining the frontline of our busy store. You’ll deliver five-star service, share product knowledge, and help customers discover our latest food ranges.

Be digital-savvy, using Sparks App and in-store devices to assist shoppers. Work as part of a close-knit team, stay calm under pressure, and adapt to different store areas and shifts.