Food Customer Advocate - Early Mornings & Digital Tools

Marks and Spencer; Cleveleys; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks and Spencer in the United Kingdom is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace, and confidently recommending our newest food products to customers.

You’ll use Sparks App and in-store devices to enhance the customer experience and help customers find what they want when they need it. The role requires resilience, a team player attitude, and flexibility to work across different store areas as demand changes.

Qualifications

• Early mornings shifts are required.
• You must be at least 18 years old.

Responsibilities

• Deliver five-star service at pace to customers.
• Recommend and sell new food products to customers.
• Be a brand ambassador and make customers feel valued.
• Support across store areas to meet changing demands.

Skills

Customer service

Teamwork

Adaptability

Digital tools

Tools

Sparks App

In-store devices

Job description

Marks and Spencer in the United Kingdom is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace, and confidently recommending our newest food products to customers.

You’ll use Sparks App and in-store devices to enhance the customer experience and help customers find what they want when they need it. The role requires resilience, a team player attitude, and flexibility to work across different store areas as demand changes.