Food Customer Champion – Fast-Paced & High-Impact

Marks & Spencer Plc; Altrincham; On-site; GBP 18,000 - 22,000; Full time

Job summary

Marks & Spencer Plc in the UK Food section is hiring a Customer Assistant to be at the frontline, delivering five-star service at pace. You will be a resilient brand ambassador, ready to roll up your sleeves, recommend and sell our newest food products, and support growth in sales.

You’ll use Sparks and in-store devices to help customers find products and complete purchases. You’ll thrive in a high-pressure store setting, remain agile across areas, and contribute to a positive, high-energy team

Qualifications

• Customer service focus with positive attitude.
• Ability to work under pressure during busy periods.
• Willing to work across store areas and shifts.

Responsibilities

• Provide five-star service at pace to customers.
• Recommend and sell new food products to customers.
• Maintain a positive, high-energy environment during busy periods.
• Utilise Sparks and in-store devices to enhance the customer experience.

Skills

Customer service

Team player

Digital tools

Job description

Marks & Spencer Plc in the UK Food section is hiring a Customer Assistant to be at the frontline, delivering five-star service at pace. You will be a resilient brand ambassador, ready to roll up your sleeves, recommend and sell our newest food products, and support growth in sales.

You’ll use Sparks and in-store devices to help customers find products and complete purchases. You’ll thrive in a high-pressure store setting, remain agile across areas, and contribute to a positive, high-energy team