Food & Beverage Team Leader

Accor Hotels; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a renowned hospitality brand as a Food & Beverage Team Leader, where your leadership will enhance guest experiences and team performance. In this dynamic role, you will guide a passionate team, ensuring smooth operations and exceptional service in a vibrant environment. With opportunities for growth and development, this position offers a chance to make a real impact in a forward-thinking company. Enjoy a range of perks including discounts, complimentary stays, and a supportive work culture that values your contributions. Embrace the challenge and be part of a team that dares to redefine hospitality.

Benefits

Pension Scheme

Discount Card for Accor Hotels

Complimentary Stays in UK Hotels

Training & Development

Additional Holidays with Service

Recommend a Friend Scheme

Employee Advisory Service

Qualifications

• Experience in a leadership role within food and beverage.
• Strong knowledge of service standards and guest experience.

Responsibilities

• Lead the food and beverage team for efficient service.
• Train team members and maintain service standards.
• Handle guest inquiries with professionalism.

Skills

Team Leadership

Customer Service

Food & Beverage Knowledge

POS System Operation

Education

High School Diploma

Hospitality Management Certification

Tools

POS System

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

We are seeking a passionate and experienced Food & Beverage Team Leader to support the daily operations of our food and beverage outlets and help deliver exceptional guest experiences. In this hands-on leadership role, you will guide and support the team throughout service, ensure smooth day-to-day operations, and contribute to creating a welcoming and memorable atmosphere for our guests.

You’ll play an active role in maintaining service standards, supporting staff development, and driving team performance. Flexibility to work afternoon shifts and weekends is essential.

Key Responsibilities

• Lead and support the food and beverage team to ensure smooth and efficient service.
• Assist in the coordination of service operations, including setup, service, and pack-down.
• Provide on-the-job training and ongoing support to team members.
• Maintain up-to-date knowledge of menu items, promotions, and venue offerings.
• Handle guest inquiries and feedback with professionalism and care.
• Process transactions accurately using the POS system.
• Ensure cleanliness and hygiene standards are upheld across all service areas.
• Work closely with the management team to implement strategies that enhance service and drive revenue.
• Assist with the coordination of events and special functions.

Additional Information

What will you get?

Having great people involves great rewards! As an employee of Accor, you will be part of a world leading hospitality brand, offering many other perks such as:

• Pension Scheme
• A Discount Card to be used in Accor Hotels Worldwide
• Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
• Training & Development
• Additional holidays with service
• Recommend a friend scheme
• Employee Advisory Service
• ... And much more !