Food & Beverage Team Leader

TN United Kingdom; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a vibrant team as an F&B Team Leader in a dynamic hotel environment near London Heathrow Airport. This role focuses on delivering exceptional customer service while supervising the Food and Beverage Department. You will play a crucial part in enhancing sales, ensuring product quality, and fostering team development. With a commitment to diversity and inclusion, this position offers opportunities for growth and learning within a global hospitality leader. If you are passionate about creating memorable guest experiences and leading a high-energy team, this role is perfect for you!

Benefits

Opportunities for growth within the Accor network

Commitment to diversity and inclusion

One-night stay to experience guest perspective

Qualifications

• Experience in a supervisory role within the Food and Beverage sector.
• Fluency in English is essential for effective guest communication.

Responsibilities

• Supervise and support the Food and Beverage team in skill development.
• Ensure all products served meet quality standards and hygiene regulations.
• Enhance sales and service quality while maintaining professionalism.

Skills

Customer Service

Team Leadership

Sales Enhancement

Complaint Handling

Hygiene Standards

Job description

The provided job description contains relevant information about the F&B Team Leader role, but it has some issues with formatting, redundancy, and clarity. Here is a refined version that improves readability and maintains the original content:

Job Title: F&B Team Leader

Key Responsibilities:

1. Behaves and acts in an exemplary fashion, embodying the brand mindset.
2. Supervises the Food and Beverage Department team, helping them improve their skills and supporting their career development.
3. Enhances sales, service quality, and promotes services in compliance with hygiene and security standards.
4. Conveys the hotel's image through professionalism, attitude, and involvement.
5. Ensures all products served to guests meet standards and are of good quality.
6. Develops revenue and profit margins.
7. Assists the hotel in meeting its targets.
8. Provides guests with information within his/her competence or directs them to the appropriate person.
9. Remains polite and courteous at all times, regardless of customer requests.
10. Handles complaints promptly and sensibly, keeping the manager informed.

Additional Information:

You will be part of a high-energy, fun team dedicated to delivering excellent customer service daily.

Our hotel offers 356 rooms near London Heathrow Airport, featuring a restaurant for breakfast, lunch, and dinner, along with a large outdoor car park.

Fluency in English is required to best serve and care for our guests.

To help you settle into your role, we will arrange a one-night stay for you to experience the guest perspective firsthand.

If you believe you are suitable for the F&B Team Leader role, please click ‘apply’ now! We look forward to hearing from you!

Additional Benefits:

• Joining the Accor network, a global hospitality leader, offering opportunities to grow, learn, and explore.
• Our commitment to diversity and inclusion, fostering an environment where everyone feels they belong.