F&B Team Leader - Vicinity Restaurant & Bar

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant team as a Team Leader in a bustling Food & Beverage environment, where your leadership will create memorable experiences for guests. You'll be at the forefront of service, guiding your team to deliver exceptional hospitality while building lasting relationships with customers. This role offers a unique opportunity to grow within the industry, supported by a range of benefits including discounted hotel stays and access to professional development programs. If you're passionate about service and eager to lead a dedicated team, this position is perfect for you.

Benefits

Discounted hotel rates

Interest-free season ticket loans

24/7 Employee Assistance Program

Pension and Healthcare Schemes

Wagestream access

Generous recommend-a-friend scheme

Apprenticeships and accredited qualifications

Discounts through online benefits portal

Qualifications

• Experience in a customer-facing role is essential.
• Desire to learn and progress in the hospitality industry.

Responsibilities

• Lead the team to provide excellent service and a warm welcome.
• Ensure guests have an amazing experience and recommend local attractions.

Skills

Customer Service

Team Leadership

Attention to Detail

Empathy

Hospitality Knowledge

Relationship Building

Adaptability in Fast-Paced Environments

Education

Hospitality Certification

Accredited Qualifications up to Level 7

Job description

Job Title: F&B Team Leader - Vicinity Restaurant & Bar, London

Client:

The Tower

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

b3f1133286c7

Job Views:

4

Posted:

28.04.2025

Expiry Date:

12.06.2025

Job Description:

The Role

If you know, you know... working in Food & Beverage can be busy, but there is nothing else quite like the feeling of working with “your people” and when your work colleagues are more like family. As a Team Leader, you will help your team provide a warm welcome, take orders, deliver food and drinks, and set up and clear down your department. More than that, you will ensure our guests and customers have an amazing experience, from recommending dishes and drinks to helping with local recommendations like taxis or theatre shows. You are not just a team leader; you are the person our guests love to talk about and their reason to return.

What we look for

• Previous experience in a customer-facing role
• Passionate about delivering high-quality service with a desire to learn, work hard, and progress
• Comfortable in a front-line role facing the public
• Empathetic with the ability to build relationships
• An open, relaxed, and natural personality in interactions
• Accurate with good attention to detail
• Demonstrable desire to pursue a hospitality career
• Able to work effectively as part of a team
• Experience in a fast-paced service environment

What's in it for you?

• Discounted rates on hotel rooms, food, and drinks across the Clermont Hotel Group
• Interest-free season ticket loans (conditions apply)
• Access to a 24/7 Employee Assistance Program
• Pension and Healthcare Schemes
• Wagestream - access earned salary before payday
• Generous recommend-a-friend scheme
• Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
• Access to discounts and cashback through a wide range of retailers and service providers via our online benefits portal