Food & Beverage Team Leader

Dalata Hotel Group; Cambridge; Sur place; GBP 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

Free meals

F&B discount

Employee rate

Friends & Family rate

Extra leave days

Employee Assistance Programme

Cycle to Work

Pension access

Dalata Academy

Staff events

Résumé du poste

Dalata Hotel Group in Cambridge is seeking a proactive Food & Beverage Team Leader to oversee service standards in our hotel outlets. Reporting to the Food & Beverage Manager, you will lead the team, ensure efficient SOP-based service and uphold high hygiene and guest satisfaction.

You will manage daily operations, upsell to maximise revenue, coordinate setup and maintenance of F&B areas, and support development opportunities through the Dalata Academy.

Qualifications

• Previous hotel experience in a 3/4 star hotel property is desired but not essential.
• Previous experience in a high-volume/fast-paced environment.
• Fluent English and excellent communication skills.
• Micros Experience would be preferable.
• Flexible and available to work a variety of shifts, including midweek and weekends.
• A good team player.
• Are hardworking and dedicated to their role.

Responsabilités

• Operate Food & Beverage service according to standard operating procedures (SOPs).
• Ensure timely setup and ongoing maintenance of Food & Beverage areas.
• Maintain cleanliness and tidiness in all Food & Beverage areas.
• Control heating, lighting, and music/TVs to create a comfortable atmosphere.
• Provide efficient and friendly service to guests at all times.
• Maximize sales through effective upselling.
• Complete daily SOP checklists to uphold staff training standards.
• Execute daily and weekly cleaning checklists to ensure high hygiene standards.

Connaissances

Fluent English

Team leadership

Customer service

Outils

Micros POS

Description du poste

Food & Beverage Team Leader

Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way.

We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!

Reporting to the Food and beverage Manager, the Food & Beverage Supervisorwill provide at all times a friendly and efficient service to the hotel guests.

Benefits

• Free employee meals on duty
• 50% Off F&B in all properties
• €/£60 Employee rate on rooms for all Dalata owned hotels
• 30% Off Friends & Family rate
• Extra annual leave day for every year worked (5 days to maximum of 5 days)
• Employee Assistance Programme
• Cycle to Work Scheme/Transport Schemes
• Pension access (Ask your HR Manager for local pension information)
• Development opportunities through our Dalata Academy to support your career journey
• Staff appreciation Initiatives, fun team building activities and regular charity events

What You Will Do:

• Operate Food & Beverage service according to standard operating procedures (SOPs).
• Ensure timely setup and ongoing maintenance of Food & Beverage areas.
• Maintain cleanliness and tidiness in all Food & Beverage areas.
• Control heating, lighting, and music/TVs to create a comfortable atmosphere.
• Provide efficient and friendly service to guests at all times.
• Maximize sales through effective upselling.
• Complete daily SOP checklists to uphold staff training standards.
• Execute daily and weekly cleaning checklists to ensure high hygiene standards.

What You Will Need:

• Previous hotel experience in a 3/4 star hotel property is desired but not essential.
• Previous experience in a high-volume/fast-paced environment.
• Fluent English and excellent communication skills.
• Micros Experience would be preferable.
• Flexible and available to work a variety of shifts, including midweek and weekends.
• A good team player.
• Are hardworking and dedicated to their role.

About Us

Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.

Dalata Hotel Group is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.