Breakfast Assistant

Dalata Hotel Group; Manchester; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Free employee meals on duty

50% Off F&B in all properties

€/£60 Employee rate on rooms for all D

€60 Employee rate on rooms for all Dal

30% Off Friends & Family rate

Extra annual leave day for every year

Employee Assistance Programme

Cycle to Work Scheme/Transport Schemes

Pension access (Ask your HR Manager)

Development opportunities through our 

Development opportunities through our 

Staff appreciation Initiatives

Résumé du poste

Dalata Hotel Group – Food & Beverage Assistant in Manchester. You’ll receive training through our Dalata Academy to help you learn important skills and grow, meeting experienced colleagues who can support your development; you will provide friendly and efficient service to hotel guests.

We promote from within, work as a team, upsell where appropriate and strive for guest satisfaction. This role offers a supportive environment with development opportunities, friendly colleagues and regular

Qualifications

• Previous experience in customer service roles is required.
• Excellent verbal and written communication skills.
• Ability to work well in a team and maintain a professional demeanor.
• Fluency in English is essential for guest interaction.
• Willingness to work mornings/evenings/weekends.
• Hotel/restaurant experience is advantageous.

Responsabilités

• Greet regular guests by name and provide attentive service.
• Know wine and food basics, and make informed recommendations.
• Be friendly, courteous and professional at all times.
• Upsell and maximise sales where possible.
• General cleaning and upkeep of the bar and restaurant.
• Serve guests with food and beverage orders.

Connaissances

Customer service

Communication

Teamwork

Fluent English

Flexible hours

Hotel experience

Description du poste

Food & Beverage Assistant

You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team! Reporting to the Food & Beverage Manager and the Operations Manager, the Food and Beverage Assistant will provide friendly and efficient service to the hotel guests.

Benefits

• Free employee meals on duty
• 50% Off F&B in all properties
• €/£60 Employee rate on rooms for all Dalata owned hotels
• 30% Off Friends & Family rate
• Extra annual leave day for every year worked (5 days to maximum of 5 days)
• Employee Assistance Programme
• Cycle to Work Scheme/Transport Schemes
• Pension access (Ask your HR Manager for local pension information)
• Development opportunities through our Dalata Academy to support your career journey
• Staff appreciation Initiatives, fun team building activities and regular charity events

Your Job

• Regular guests are known and greeted accordingly, using their names.
• Ensure a good working knowledge of food and wine. Be able to make recommendations.
• Be friendly, courteous and professional at all times.
• Upsell and maximise sales revenue whenever and wherever possible.
• General cleaning of bar and restaurant.
• Served guests with food and beverage.

What You’ll Need

• Previous experience is essential.
• Flexibility in working hours as the role includes mornings/evenings & weekends
• Previous experience in a high-volume/fast-paced environment.
• Fluent English and excellent communication skills.
• Micros experience would be preferable.
• Experience in a hotel is preferable.

About Us

Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight when you are completing your application process.