Food & Beverage Supervisor

Millennium Hotels and Resorts; Salford; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Pension Salary Sacrifice Scheme

Discount on Accommodation worldwide

Complimentary meals

Life Assurance

Volunteer Days

Job summary

The Copthorne Hotel Manchester is seeking an experienced F&B Supervisor to lead the restaurant and bar team, delivering consistent guest service with a professional approach.

You will support the F&B Manager in recruitment, training and daily operations, ensuring high standards of cleanliness and smooth service across all outlets at this waterfront hotel.

Qualifications

• Supervisory experience in hospitality preferred.
• Excellent customer service skills required.
• Good organisational skills and ability to work under pressure.

Responsibilities

• Assist the F&B Manager with recruitment and selection of team members.
• Train new and existing team members to deliver excellent service with feedback and support.
• Maintain high cleanliness standards in F&B areas.
• Manage float and payments; ensure policy adherence by the team.
• Assist planning and organisation of daily F&B operations.
• Coordinate with the F&B Manager to ensure outlets run efficiently.
• Attend meetings as required and join the Duty Manager rota.

Skills

Supervisory experience

Customer service

Organisational skills

Working under pressure

Team player

Positive can-do attitude

MICROS

Tools

MICROS

Job description

• Are you an experienced Food & Beverage Supervisor?
• Are you an excellent service provider?
• Are you looking for an exciting new challenge and the opportunity to progress your career?

The Copthorne Hotel Manchesteris seeking anF&B Supervisorto play an integral part in our Food & Beverage Department. You will work closely with Food and Beverage Manager ensuring a high standard of customer service is offered at all times, supervising the team to deliver a great experience for our guests.

As F&B Supervisor key responsibilities include:

• Assisting the Food & Beverage Manager with recruitment and selection of Food & Beverage team members
• Training new and existing team members to deliver excellent customer service, providing feedback and support as required
• Ensuring high standards of cleanliness are maintained within the Food & Beverage areas
• Taking responsibility for the float, payments and ensuring that all company policies and procedures are adhered to by the team
• To assist in the planning and organisation of all Food & Beverage operations on a daily basis to ensure its smooth running of the department
• Working closely with the Food & Beverage Manager to ensure that all outlets are operating efficiently at all times.
• Attending meetings as required
• Participating in the Duty Manager rota as required.

What we are looking for:

• Supervisory experience, particularly within the hospitality industry would be advantageous
• Proven experience within a Food & Beverage, ideally within a hotel/quality establishment
• Outstanding customer service skills
• Good organisational skills
• The ability to work well under pressure and maintain a professional approach
• A positive ‘can do’ attitude and great team player
• Experience of MICROS

About the Hotel

The Copthorne Hotel Manchester sits peacefully on the attractive Salford Quays waterfront and is within easy reach of MediaCityUK. The hotel offers guest rooms with a choice of Standard or Suite accommodation. The Clippers Brasserie offers a traditional menu with views over Salford Quays. The Clippers Bar serves hearty pub food throughout the day with pre-dinner and pre-match drinks available.

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.

Properties under the group are placed into four collections; Leng’s Collection, M Social Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests

For you

We offer a benefits package including:

• Social Events, Wellbeing and Team Activities
• Training and development
• Pension Salary Sacrifice Scheme
• Career development and salary reviews
• Interest-free Season Ticket Loan Scheme
• 1 Volunteer Days per year (fully paid and in addition to your annual leave)
• Complimentary meals prepared for you by our chefs
• Length of Service related holiday scheme
• Discount on Accommodation worldwide and 50% Food and Beverage Outlets
• Life Assurance
• Recommend a Friend Scheme
• and many more!

As well as real opportunities to develop and gain promotion within the industry.

We are an equal opportunities employer.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.