Food & Beverage Supervisor

Marriott Manchester Victoria and Albert Hotel; Manchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join the Marriott Manchester Victoria and Albert Hotel, a leading hospitality destination. We seek a dedicated individual with a passion for service to provide exceptional guest experiences. With competitive benefits and the opportunity for career growth, this role awaits someone eager to excel in the hospitality industry.

Benefits

Meals & refreshments on duty

Uniforms

Performance based incentives

Accommodation and food & beverage discounts

Recognition programmes

Qualifications

• 2 years’ experience in hospitality and/or customer service.
• Warm and genuine individual who enjoys putting people first.
• Passion for food and beverage with eagerness to learn.

Responsibilities

• Welcome and acknowledge all guests according to company standards.
• Ensure staff are working together as a team to meet guest needs.
• Complete scheduled inventories and stock.

Skills

Interpersonal skills

Customer service skills

Flexibility

Job description

Social network you want to login/join with:

Marriott Manchester Victoria and Albert Hotel

Location:

Manchester, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

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Job Reference:

cf3adab2a82e

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

About us:

As the #1 leader in
hospitality worldwide, Marriott International has 8100+ hotel properties and 30
top hotel brands. We’re in 133 countries and territories, and we’re still growing.
Unmatched opportunities await you! The next step in your career could lead to
your greatest adventure.

Manchester Marriott Victoria & Albert
Hotel, a striking Grade II listed iconic building in the vibrant Spinningfields
District, offers 148 stylish hotel rooms and suites with modern amenities. The
V&A is the home to Chop
& Plant our casual drinking and dining destination, offering a blend of
Chop House classics and plant-based dishes with a focus on local produce and
sustainability.We have flexible event spaces, including outdoor
terrace, small boardrooms and banqueting for up to 200 people.

Our
highest priority is making you feel as welcome as our guests. We want you to
know you’re important to us and that you’ll make an impact in your role, and
for that, you’ll be appreciated and valued.

Meals
& refreshments on duty

Uniforms

Performance
based incentives

Accommodation
and food & beverage discounts across 7,300 Marriott hotels worldwide

Recognition
programmes

What
you will be doing:

Welcome and
acknowledge all guests according to company standards, anticipate and address
guests’ service needs, assist individuals with disabilities, and thank guests
with genuine appreciation. Speak with others using clear and professional
language.

Ensure staff are working together as a team to ensure optimum service and that guest needs are
met.

Inspect grooming
and attire of staff. rectifying any deficiencies.

Complete opening
and closing duties including setting up necessary supplies and tools, cleaning
all equipment and areas, locking doors, etc.

Inspect storage
areas for organization and cleanliness.

Complete scheduled
inventories and stock and requisition necessary supplies. Monitor dining rooms
for seating availability, service, safety, and well-being of guests.

Complete work
orders for maintenance repairs.

Assist management
in hiring, training, scheduling, evaluating, counselling, disciplining, and
motivating and coaching employees

Follow all company
and safety and security policies and procedures; report accidents, injuries,
and unsafe work conditions to manager; and complete safety training and
certifications.

Develop and
maintain positive working relationships with others, support team to reach
common goals, and listen and respond appropriately to the concerns of other
employees.

Ensure adherence to
quality expectations and standards; and identify, recommend, develop, and
implement new ways to increase organizational efficiency, productivity,
quality, safety, and/or cost-savings.

What
we are looking for

2 years’ experience in hospitality and/ or customer service

A
warm and genuine individual who enjoys putting people first

Passion
for food and beverage, with eagerness to learn

Strong
interpersonal and customer service skills

Flexibility
to work in line with the needs and demands of the business

Someone
who wants to grow and develop within the company

Marriott International is an equal opportunity
employer.We believe in hiring a diverse workforce and sustaining an
inclusive, people-first culture.We are committed to non-discrimination
onanyprotectedbasis, such as disability and veteran status,
or any other basis covered under applicable law.