Food & Beverage Supervisor

Mercure Sheffield St Paul's Hotel & Spa; Sheffield; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Food & Beverage Supervisor to enhance guest experiences. This role involves motivating the team, supporting management, and ensuring exceptional service delivery. The ideal candidate will possess strong communication skills, a passion for customer service, and the ability to work effectively under pressure. With opportunities for personal development and recognition for hard work, this position is perfect for those looking to grow within a vibrant hotel environment. Join a team that values your contributions and offers a rewarding career path in hospitality.

Benefits

Cash incentives for referrals

Long service recognition bonuses

Meals provided during shifts

Discounted/free use of leisure facilities

Discounted hotel stays

Free hotel stays as rewards

Opportunities for personal development

Fully funded apprenticeships

Annual holiday entitlements

Opportunity to buy additional holidays

Qualifications

• Passionate and willing to learn with a positive attitude.
• Good command of English and excellent grooming standards.

Responsibilities

• Motivate the team and lead by example as a Food & Beverage Supervisor.
• Assist in the smooth operation of the Food & Beverage department.

Skills

Customer service

Teamwork

Organizational skills

Communication skills

Time management

Creativity

Multitasking

Resilience

Job description

Branch: Mercure Sheffield St Paul's Hotel & Spa

Location: Mercure Sheffield St Paul's Hotel & Spa, Sheffield

Contract type: Fixed Term

Hours: Part Time

Posted date: 04/12/2024

Would you like to work for a company that gives you:

• £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
• Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.

Rewards your hard work by offering you the below team benefits when you join us:

• Meals provided whilst on shift
• Sales incentives and initiative rewards
• Discounted / Free use of leisure facilities – “Hotel specific”
• Stays in our hotels at discounted prices
• Even free stays in our hotels as one of our rewards & recognition incentives
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&C’s apply
• Annual Holidays entitlements inclusive of Bank Holidays
• Opportunity to buy additional holiday entitlements

Does the below sound like you?

• Passionate and willingness to learn
• Positive attitude and someone who makes our guests smile
• Genuinely friendly and caring
• Enjoys working as part of a team
• Ambitious and hard working
• Good organisational / time management skills.
• Resilient, creativity, able to multitask and can work under pressure
• Good command of English language to enable communication with the team
• Good communication and excellent grooming standards
• Ability to work morning, afternoon/evening, and weekends
• Deliver exceptional customer experiences all the time

Klarent Hospitality are recruiting for a Food & Beverage Supervisor

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

The Role:

• Food & Beverage Supervisor motivates the team and leads by example
• Assist the Management team and the Food & Beverage Manager in the smooth operation of the department.
• Support and deliver training to team members, actively developing the skills and knowledge of their team
• Have a visible presence within the outlet to ensure that all customer requests and queries are responded to promptly and effectively
• Deal with guest complaints and react in a friendly and efficient manner, always ensuring guest satisfaction
• Work and cooperate with colleagues to enhance the guest experience
• Continually develop new knowledge and skills to ensure best practice service delivery
• A thorough knowledge and consistent delivery of the company standard operating procedures in the department
• Food & Beverage Supervisor will have strong knowledge of Hotel’s products: Food & Beverage and auditing procedures
• Ensure the department is always prepared for business and forthcoming service
• Communicate and cooperate with all colleagues in all departments
• Ensure a high standard of personal hygiene and personal presentation throughout the team
• Ensure all Health & Safety/Food safety compliance are adhered to. Report any hazard, accident, loss, or damage to management