Food & Beverage Supervisor

Millennium Hotels UK/EU - Careers; Liverpool; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Life Assurance Cash

Health Plan

Career development

Discounted accommodation

Apprenticeship/Training

Meals provided on duty

Free parking

Social events

Uniform care

Holiday scheme

Refer a Friend

Job summary

Millennium Hotels & Resorts is seeking a Senior F&B Supervisor for the Hard Days Night Hotel in Liverpool. The role focuses on delivering guest-focused F&B service, managing payments, and ensuring service standards.

You will lead shift patterns, coordinate with the team, and help set performance goals while maintaining high guest satisfaction. Aiming for reliable, friendly and professional service in a fast-paced hotel environment.

Qualifications

• Previous experience in a food and beverage supervisory position, ideally a restaurant setting/operation.
• Attentive, professional customer service skills.
• The ability to work well under pressure and as part of a big team.
• Experience of processing payments and end of shift banking (ideally using Micros) would be advantageous.
• As the position covers breakfast, M&E functions or dinner service, the right candidate would need to be available for a variety of shifts over mornings and evenings, sometimes into the early hours.

Responsibilities

• Being able to confidently communicate all our food and beverage offerings available to customers.
• Accurately dealing with all payment transactions (cash, card and room charging) in the correct manner according to company guidelines.
• Providing a warm and welcoming service at all touch points with the guests ensuring that any queries or requirements are dealt with accordingly.
• Supporting with the management of the day-to-day departmental and staffing needs, planning and assigning work and contributing to setting performance and development goals for team members.
• Ensuring the team deliver on quality and guest satisfaction goals - making sure you all maintain a high level of guest satisfaction.

Skills

Previous experience in a food and bev.

Attentive customer service

Work well under pressure in a big team

Payments & end-of-shift banking (Micrο

Shift availability mornings/evenings

Job description

Do you enjoy talking to people and thrive off working in a fast-paced environment..? Are you quick on your feet (literally and metaphorically) and have a polite and friendly attitude..? If yes, we'd like to meet you!

Responsibilities of a F&B Supervisor:

• Being able to confidently communicate all our food and beverage offerings available to customers
• Accurately dealing with all payment transactions (cash, card and room charging) in the correct manner according to company guidelines
• Providing a warm and welcoming service at all touch points with the guests ensuring that any queries or requirements are dealt with accordingly
• Supporting with the management of the day-to-day departmental and staffing needs, planning and assigning work and contributing to setting performance and development goals for team members
• Ensuring the team deliver on quality and guest satisfaction goals - making sure you all maintain a high level of guest satisfaction

The experience & qualifications required are:

• Previous experience in a food and beverage supervisory position, ideally a restaurant setting/operation
• Attentive, professional customer service skills
• The ability to work well under pressure and as part of a big team
• Experience of processing payments and end of shift banking (ideally using Micros) would be advantageous
• As the position covers breakfast, M&E functions or dinner service, the right candidate would need to be available for a variety of shifts over mornings and evenings, sometimes into the early hours

About The Hotel

Housed in the magnificent Grade II listed Central Buildings, dating back to 1884, the beautifully restored boutique hotel is steeped in history. The Beatles-inspired hotel features elegantly furnished and individually decorated rooms with specially commissioned artwork.

For you

• Life Assurance Cash
• Health Plan cover option available
• Career development pathways and regular salary reviews
• Employee Discounted Accommodation and F&B discounts worldwide!
• Apprenticeship/Placement/Training opportunities
• Meals Provided on Duty
• Free / subsidised car parking
• Social Events, Wellbeing and Team Activities
• Uniform (Laundry / Dry Cleaning for Uniform)
• Length of Service related holiday scheme
• Recommend a Friend Scheme and many more!

We are an equal opportunities employer.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.

Key Information:

• Role: Senior F&B Supervisor
• Salary: £26,956.80 per annum + Service charge + benefits
• Hours of Work: 40 hrs weekly
• Location: Hard Days Night Hotel, Liverpool

"At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer".

About The Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120+ hotels worldwide. Properties under the group are placed into collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests.