Food & Beverage Supervisor

The Monogram Collective; Inverurie; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

29 days holiday

Training and development from day one

Employee events and celebrations

Inhouse employee app

Gym and pools access

Healthy meals on duty

Employee Assistance Programme

Financial Wellbeing App

Referral bonus

Pension contributions

Treat Yourself Here discounts

Recognition schemes

Long service recognition

Overnight guest experience for two

50% restaurant discount

Cycle to Work Scheme

Discounted room rates for staff

Job summary

Meldrum House Hotel in Inverurie is seeking a Food & Beverage Supervisor to support the Restaurant and Outdoor Domes, delivering high-quality service across breakfast, lunch, dinner, and room service. You will work with the Pineapple restaurant and outdoor domes, driving revenue through exceptional guest care and team leadership.

Join a welcoming team within the Apex Hotels Group, with extensive employee benefits and development opportunities; role is onsite with a focus on operational

Qualifications

• Experience in food or beverage roles.
• Supervisory training is preferred.
• Strong attention to detail and high service standards.
• Good communication and interpersonal skills.

Responsibilities

• Manage the restaurant team to maintain service standards and handle guest inquiries.
• Open and close the Restaurant and Bar areas.
• Keep areas clean and well-presented; assist with housekeeping duties.
• Deliver outstanding customer care and rapport with guests.
• Oversee stock taking and inventory control.
• Assist with payroll, scheduling and administration.

Skills

F&B knowledge

Customer service

Supervisory experience

Job description

Why join Meldrum House Hotel?

Due to our ongoing popularity and commitment to excellence and innovation, we’re looking to increase our team with the addition of a Food & Beverage Supervisor to work in our Restaurant and Outdoor Domes department.We welcome the opportunity to showcase the very best of Scottish food, drink, scenery, and warm hospitality to our guests.

Our unique features include our award-winning, locally sourced cuisine, our 800-year-old Cave Bar with an impressive collection of over 120 whiskies, contemporary luxury dining domes and an exceptional golf course, ranked among Scotland’s top 100.51 luxurious bedrooms and a number of diverse event spaces, including a ballroom with breathtaking views and the outdoor Titan Sky Bar dome, allows us to cater for various celebratory occasions by delivering excellence and a memorable experience.

You’ll meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:

• 29 days holiday


• Training and development from day one


• Employee events and celebrations


• Inhouse company interactive employee communication APP


• Entry to our state-of-the-art gym and pools


• Healthy meals to enjoy while you're working.


• Access to an external Employee Assistance Programme


• Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.


• Referral bonus when your friends or family join the team.


• Contributions to a pension plan.

Following your first successful 3 months, you’ll also receive ……

• Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.


• Involvement in our employee recognition schemes


• Long service recognition


• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two


• 50% discount in our restaurants


• Cycle to Work Scheme


• Discounted room rates for employees, friends, and family


• Spa treatments and product discounts


• Life Assurance cover

The role

As a Food & Beverage Supervisor you will assist the Restaurant management team in the day-to-day operation of the restaurant and associated areas and be responsible for delivering a high level of service to all our guests.

This incorporates the smooth running of breakfast, lunch and dinner service, as well as room service. Working in the Pineapple restaurant, outdoor dining domes or small private event areas you will help maximise revenue through first class service and establishing rapport with the guests.

Joining the dedicated Food and Beverage department, you will:

• Manage the team to ensure customer service standards are met and customer enquiries are dealt with


• This is a vital role in the function of the hotel and ultimately the service provided to our guests enhances their stay. With a smile and your infectious personality, you will enjoy chatting to our guests, offering help and assistance to enquiries.


• Keep the restaurant and stillroom areas clean and always well-presented and assist with cleaning and housekeeping duties of your department.


• Deliver outstanding customer care


• Be responsible for the opening and closing of the Restaurant and Bar


• Take responsibility for stock taking


• Assist with recruiting and training employees


• Deliver the highest standards in service and presentation.


• Assist with payroll, employee scheduling and administration.

About you

As a Food & Beverage Supervisor, we ask that you take pride in your work and have a willingness to learn. You’ll have a real passion for food and drink, and excellent attention to detail to provide amazing service. You’ll also:

• Have previous experience in a food or beverage role


• Ideally has experience of supervisory training


• Demonstrate the delivery of excellent standards


• Have a customer service attitude


• Have the ability to multi-task and organise a variable workload


• Hold a genuine desire to provide a Warmer Welcome to our guests

We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career.So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. Meldrum House is part of the Apex Hotels Group, an innovative, thriving business and we want you to be part of our exciting journey.

Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.