Food & Beverage Supervisor

Four Seasons Hotels Limited; Hart; In loco; GBP 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee Travel Programme

BUPA Dental Health Care

Complimentary staff meals

Shuttle bus service

Career development opportunities

Free uniform dry cleaning

Annual staff events

Descrizione del lavoro

Four Seasons Hotel Hampshire is seeking a passionate Food & Beverage Supervisor to support the restaurant and bar operations in a luxury countryside hotel. You will lead by example on the floor, develop team members, and ensure guest satisfaction through expert service and product knowledge.

You will oversee service standards, training, and daily procedures, collaborating with culinary and hotel teams to deliver a seamless guest experience while maintaining Four Seasons luxury brand values.

Competenze

• Previous supervisory experience within a restaurant, bar, luxury hotel, or hospitality environment.
• Strong leadership and team development skills.
• Excellent communication and interpersonal abilities.
• Flexible to work evenings, weekends and public holidays.
• Right to work in the United Kingdom; sponsorship is not offered.

Mansioni

• Support the management team in the daily operation of the restaurant and bar outlets.
• Lead and motivate team members during service, ensuring Four Seasons standards.
• Deliver exceptional guest experiences through attentive, personalised service.
• Assist with team training, coaching, and development.
• Ensure opening, service, and closing procedures are completed effectively.
• Monitor service standards and address opportunities for improvement.
• Handle guest feedback and resolve service concerns professionally.
• Assist with scheduling, staffing levels, and planning.
• Maintain knowledge of menus, wines, and promotions.
• Ensure compliance with food safety and health and safety policies.
• Collaborate with culinary and hotel teams for seamless delivery.
• Support inventory control and departmental administration.
• Demonstrate genuine passion for hospitality and guest experiences.
• Show strong leadership and team development skills.
• Communicate clearly and build strong interpersonal relationships.
• Stay flexible to work evenings, weekends, and holidays.
• Uphold luxury service standards in a fast-paced environment.
• Handle guest requests confidently and resolve concerns.
• Respect legal right to work in the United Kingdom (no sponsorship).

Conoscenze

Leadership

Team development

Guest service

Communication

Problem solving

Organisational skills

Descrizione del lavoro

Nestled in the beautiful Hampshire countryside, Four Seasons Hotel Hampshire offers world-class hospitality in a stunning setting. Our Food & Beverage outlets are renowned for delivering exceptional dining experiences, intuitive service, and genuine hospitality that reflects the Four Seasons brand. We are seeking a passionate and driven Food & Beverage Supervisor to join our team. In this leadership role, you will support the management team in the day-to-day operation of our restaurants and bars, ensuring the highest levels of guest satisfaction and service excellence. You will lead by example on the floor, inspire and develop team members, and help create memorable experiences for every guest.

• Support the management team in the daily operation of the restaurant and bar outlets
• Lead and motivate team members during service, ensuring Four Seasons standards are maintained at all times
• Deliver exceptional guest experiences through attentive, personalised, and professional service
• Assist with team training, coaching, and development to promote continuous improvement
• Ensure all opening, service, and closing procedures are completed effectively
• Monitor service standards and proactively address opportunities for improvement
• Handle guest feedback and resolve service concerns professionally and efficiently
• Assist with scheduling, staffing levels, and operational planning as required
• Maintain excellent knowledge of food and beverage offerings, menus, wines, and promotions
• Ensure compliance with food safety, health and safety, and company policies and procedures
• Work collaboratively with the culinary and wider hotel teams to ensure seamless service delivery
• Support inventory control, stock management, and departmental administration as required
• Previous supervisory experience within a restaurant, bar, luxury hotel, or hospitality environment
• A genuine passion for hospitality and creating exceptional guest experiences
• Strong leadership and team development skills
• Excellent communication and interpersonal abilities
• A positive and proactive approach to problem-solving
• Strong organisational skills with the ability to prioritise in a fast-paced environment
• High attention to detail and commitment to maintaining luxury service standards
• Confidence in handling guest requests and resolving concerns professionally
• Flexibility to work evenings, weekends, and public holidays as required
• The legal right to work in the United Kingdom. Please note that Four Seasons Hotel Hampshire is unable to provide sponsorship for this position.

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

• Four Seasons Employee Travel Programme
• The opportunity to be part of a world-renowned luxury hospitality brand
• BUPA Dental Health Care
• Complimentary meals in our staff restaurant whilst on duty, including fresh fruit, tea, and coffee throughout the day
• Shuttle bus service between the hotel, Fleet, and Church Crookham
• Opportunities to build a successful career with global potential
• Free uniform dry cleaning
• Annual themed employee party and a variety of social, charitable, and sporting events throughout the year
• Access to Wagestream salary advance benefits
• Employee recognition programmes