Food & Beverage Supervisor

DoubleTree by Hilton London Angel Kings Cross; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality company is seeking a Food & Beverage Supervisor for its location in England. The role involves team leadership, supporting daily operations, and ensuring excellent guest satisfaction. Candidates should have experience in similar roles, strong communication skills, and the ability to work flexible hours. The company offers competitive pay, career development opportunities, and various employee perks.

Benefits

Meals provided whilst on shift

Sales incentives

Discounted leisure facilities

Free parking

Discounted hotel stays

Opportunities for personal development

Fully funded apprenticeships

Annual holidays

Pension enrolment

Qualifications

• Experience in a Food & Beverage Supervisor role.
• Good English communication skills and grooming standards.
• Ability to work under pressure and multitask.

Responsibilities

• Lead and motivate the Food & Beverage team.
• Support the Food & Beverage Manager in daily operations.
• Respond to guest feedback effectively.
• Maintain hygiene and safety standards.

Skills

Team leadership

Customer service

Organizational skills

Time management

Problem-solving

Job description

Overview

Would you like to work for a company that provides rewards and development opportunities? Klarent Hospitality are recruiting for a Food & Beverage Supervisor for DoubleTree by Hilton London Angel Kings Cross.

Location: DoubleTree by Hilton London Angel Kings Cross
Contract type: Contract
Hours: Full Time
Hours per week: 40
Salary/Benefits: Competitive Salary

The Role

• Food & Beverage Supervisor motivates the team and leads by example
• Assist the Management team and the Food & Beverage Manager in the smooth operation of the department
• Support and deliver training to team members, actively developing the skills and knowledge of their team
• Have a visible presence within the outlet to respond promptly to customer requests and learn from complaints to enhance future service
• Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction
• Work with colleagues to continually enhance the guest experience
• Continually develop knowledge and skills to ensure best practice service delivery
• Maintain thorough knowledge and consistent delivery of the company standard operating procedures and general standards within the hotel
• Strong knowledge of the hotel’s Food & Beverage products and auditing procedures
• Ensure the department is prepared for business and upcoming service
• Communicate and cooperate with colleagues in all departments
• Maintain high standards of personal hygiene and presentation within the team
• Ensure Health & Safety / Food safety compliance is adhered to, and report hazards, accidents, losses, or damages

Responsibilities

• Lead and motivate the Food & Beverage team; manage service delivery and guest experience
• Support the Food & Beverage Manager in daily operations
• Provide training and development for team members
• Respond to guest feedback and resolve issues effectively
• Coordinate with other departments to ensure smooth service
• Maintain SOPs and hotel standards across the department
• Monitor cleanliness, hygiene, and safety standards

What we offer

• Meals provided whilst on shift
• Sales incentives and initiative rewards
• Discounted / free use of leisure facilities – hotel specific
• Free car parking – hotel specific
• Stays in our hotels at discounted prices or free stays as rewards & recognition incentives
• Opportunities for personal development within the hotel group
• Fully funded apprenticeships – T&C’s apply
• Annual holidays inclusive of Bank Holidays
• Option to buy additional holiday entitlements
• Pension enrolment

What we are looking for

• Passionate, willing to learn, and a positive attitude
• Friendly, genuinely caring, and capable of delivering excellent guest experiences
• Enjoys working as part of a team, ambitious and hardworking
• Good organisational and time management skills
• Resilient, creative, able to multitask and work under pressure
• Good English communication skills and grooming standards
• Availability to work mornings, afternoons/evenings, and weekends
• Experience suitable for a Food & Beverage Supervisor role

DoubleTree by Hilton London Angel Kings Cross is located near shops, restaurants, and bars. The hotel is a short walk from Angel tube and Kings Cross/St Pancras stations, with access to central London attractions.