Food & Beverage Supervisor

Hand Picked Hotels; Bath; On-site; GBP 16,252 - 23,147; Full time

Benefits offered by this job

28 days holiday per year

Ongoing career development

Free meals on shift

Discounted stays in hotels

Employee Assistance Programme

Company pension scheme

Job summary

Hand Picked Hotels Ltd is seeking a knowledgeable Food & Beverage Supervisor for Bailbrook House Hotel in Bath. In this full-time role, you will ensure the smooth delivery of food and drink services while creating exceptional guest experiences.

Your responsibilities include overseeing service standards and supporting your team to maintain a high level of hospitality. Hand Picked Hotels is committed to ongoing professional development, providing an inclusive work culture and excellent colleague benefits.

Qualifications

• Proven ability to lead a food and beverage team.
• Strong customer service skills and attention to detail.
• Experience in a supervisory role within hospitality.

Responsibilities

• Oversee food and drink service to ensure high standards.
• Maintain dining areas and service spaces impeccably.
• Support team members and assist with service supervision.

Skills

Food and beverage experience

Leadership skills

Customer service excellence

Attention to detail

Teamwork

Job description

Hand Picked Hotels

Food & Beverage Supervisor – Bailbrook House Hotel

Location: Bath, Somerset, BA1 7JD

Salary: Starting at £14.30 per hour + service charge + excellent colleague benefits

Job Type: Full-time and Part Time Hours available | Permanent | 5 days out of 7

Come and join our Team...

We are currently seeking a knowledgeable and enthusiastic Food & Beverage Supervisor at Bailbrook House Hotel, part of Hand Picked Hotels.

Perched above the historic city of Bath, surrounded by 20 acres of private grounds, Bailbrook House isn’t just a breathtaking place to stay, it’s an incredible place to build your career and be part of a close-knit team that values support, creativity, and pride in what we do.

Bailbrook House offers a dynamic and inspiring environment where your skills are celebrated, your growth is supported, and your work truly matters.

As a member of our team, you’ll help create unforgettable moments for guests as they explore our tranquil grounds, celebrate special events, and enjoy our personalised service, with an emphasis on service, excellence and consistency.

If you’re passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone’s stay, Bailbrook House Hotel offers an inspiring place to grow your career.

What will the role involve?

As a Food & Beverage Supervisor, you will help create an exceptional guest experience by ensuring our dining areas, bars, and service spaces are presented and operated to the highest standards. With meticulous attention to detail, you will oversee the smooth delivery of food and drink service, ensure tables are beautifully set, service stations are fully stocked, and premium food and beverage offerings are presented with care and consistency. Your commitment to excellence will contribute to an unforgettable and memorable guest experience. A true team player, you will confidently support the team on the floor, assist with service supervision, and help uphold our reputation for outstanding hospitality and quality service.

This is a full-time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business.

Flexible working hours can be accommodated where possible.

What’s in it for you?

• A competitive hourly rate of £14.30 with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
• A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
• Ongoing career development with in-house and external training, including apprenticeships and industry recognised courses.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Uniform and meals on shift provided.
• Free onsite parking (where applicable).
• Access to wellbeing support through our Employee Assistance Programme.
• Company pension, enhanced sick pay & Life assurance scheme.
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Discounted stays in our hotels and on food, drink, spa treatments & products.
• Annual loyalty awards (like afternoon teas and overnight stays).
• Introduction bonus for new colleague recommendations.
• Colleague of the Month awards, which leads to our annual awards ceremony.
• Regular team gatherings and appreciation events.

Are you Hand Picked?

• We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
• You will have passion and pride in delivering exceptional, high-quality, personalised service to ensure our guests experiences are memorable.
• You will have previous food and beverage experience in a supervisory role, with the confidence to lead and inspire a team while also working independently in a fast-paced, busy hospitality environment.

Who we are...

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the everyday.

Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.

Apply Today

If you're an experienced Food & Beverage Supervisor looking to work in a luxury hotel, take the next step in your career with Bailbrook House Hotel and apply now.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.