Housekeeping Assistant

Hand Picked Hotels; Bath; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Live-in accommodation option

Service charge

Pension

Staff meals

Career development

Job summary

Hand Picked Hotels is hiring a Housekeeping Assistant for Bailbrook House Hotel in Bath. You will ensure guest rooms and public areas are spotless, replenish towels and amenities, and help with in-room refreshments. The role is full-time, 40 hours per week, five days across seven, with a rota including weekends.

The position offers a competitive hourly rate of £13.00, service charge, and benefits with accommodation options and career development within a luxury hospitality group.

Qualifications

• Experience in housekeeping or cleaning.
• Attention to detail and high standards of cleanliness.
• Ability to work 5 days out of 7 including weekends.

Responsibilities

• Clean guest rooms and public areas to high standards.
• Replace towels and toiletries, change bed linen.
• Assist with in-room refreshments and restocking housekeeping stores.

Skills

Housekeeping experience

Attention to detail

Team player

Job description

Housekeeping Assistant - Bailbrook House Hotel

Location: Bath, Somerset, BA1 7JD

Salary: Starting at £13.00 per hour + service charge + excellent colleague benefits

Job Type: Full-time | Permanent | 5 days out of 7

Come and join our Team...

We are currently seeking a knowledgeable and enthusiastic Housekeeping Assistant at Bailbrook House Hotel, part of Hand Picked Hotels.

Perched above the historic city of Bath, surrounded by 20 acres of private grounds, Bailbrook House isn’t just a breathtaking place to stay, it’s an incredible place to build your career and be part of a close‑knit team that values support, creativity, and pride in what we do.

Bailbrook House offers a dynamic and inspiring environment where your skills are celebrated, your growth is supported, and your work truly matters.

As a member of our team, you’ll help create unforgettable moments for guests as they explore our tranquil grounds, celebrate special events, and enjoy our personalised service, with an emphasis on service, excellence & consistency.

If you’re passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone’s stay, Bailbrook House Hotel offers an inspiring place to grow your career.

What will the role involve?

As a Housekeeping Assistant, you will help create an exceptional first impression by ensuring guest rooms and public spaces are immaculately presented and cleaned to the highest standards. With meticulous attention to detail, you will clean bathrooms, replenish premium towels and toiletries, change bed linen and elegantly arrange in‑room refreshments, including a curated selection of teas, coffees, and biscuits, whilst restocking housekeeping stores also. Your commitment to excellence will contribute to an unforgettable, magical experience. A true team player, you’ll confidently self‑inspect rooms and support colleagues to uphold our reputation for luxury and comfort.

This is a full‑time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business.

Flexible working hours can be accommodated where possible.

What’s in it for you?

• A competitive hourly rate of £13.00 with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
• Live in accommodation available for a weekly charge of £77.70, inclusive of meals & bills.
• A welcoming, inclusive culture where long‑term friendships and diversity are celebrated.
• Ongoing career development with in‑house and external training, including apprenticeships and industry‑recognised courses.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Uniform and meals on shift provided.
• Free onsite parking (where applicable).
• Access to wellbeing support through our Employee Assistance Programme.
• Company pension, enhanced sick pay & Life assurance scheme.
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well‑being platform.
• Discounted stays in our hotels and on food, drink, spa treatments & products.
• Annual loyalty awards (like afternoon teas and overnight stays).
• Introduction bonus for new colleague recommendations.
• Colleague of the Month awards, which leads to our annual awards ceremony.
• Regular team gatherings and appreciation events.

Are you Hand Picked?

• We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
• You will have passion and pride in delivering exceptional, high‑quality, personalised service to ensure our guests experiences are memorable.
• You will have some housekeeping or cleaning experience and feel comfortable working both alone and as part of a team in a fast‑paced, busy environment.
• We want people that are passionate, showing the ability to go above and beyond naturally, that take pride in delivering consistently high standards and pay attention to all the details.

Who We Are…

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family‑owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.

Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.