Food & Beverage Supervisor

Hand Picked Hotels; Bath; On-site; GBP 15,911 - 22,661; Full time

Benefits offered by this job

Company pension scheme

Employee Assistance Program

28 days holiday per year

Job summary

Hand Picked Hotels in Bath is looking for a Food & Beverage Supervisor with a strong focus on Meetings & Events. This full-time role requires a candidate with experience in food and beverage service within a luxury environment. The position offers a competitive salary of £14 per hour, plus benefits including a pension scheme, life assurance, and comprehensive holiday allowance. Live-in accommodation is available, and the company encourages a fun and inclusive workplace culture.

Qualifications

• Current base knowledge and experience of food and beverage within a quality-driven hotel or restaurant.
• Enthusiastic and willing to take on new responsibilities.
• Ability to anticipate guests' needs for a high-quality experience.

Responsibilities

• Prepare food and beverage service areas to standards.
• Maintain a good knowledge of menu items and wine list.
• Contribute to departmental goals and assist in different areas as needed.

Skills

Food and beverage knowledge

Emotional intelligence

Flexibility

Job description

Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.

We are currently recruiting for a Food & Beverage Supervisor with a strong focus on Meetings & Events at Bailbrook House Hotel, part of Hand Picked Hotels.

Live in accommodation is available for this position at just £69.93 per week (inclusive of meals and bills!)

Bailbrook House Hotel is a prestigious luxury country house hotel, steeped in history and located within the beautiful city of Bath. Bailbrook House Hotel has 88 bedrooms spread across the Mansion house and court and has been awarded 4 Silver stars by the AA. It is a popular venue for relaxing weekends away or for weddings and events.

Responsibilities

• The role of a Food and Beverage Supervisor involves preparing food and beverage service areas to Hand Picked Hotels standards ensuring high standards of presentation are always maintained.
• You will be expected to be able to hold a good level of knowledge regarding food menu items and availability, including main ingredients, allergens and preparation style.
• Be able to offer accurate and enticing product descriptions with recommendations based on guest preferences.
• Working towards the achievement of departmental goals, contributing ideas and being open to trying new ways of working.
• Take personal ownership, operating within role parameters.
• As Food and Beverage Supervisor, you will be expected to be able to maintain a good knowledge of the wine list and stock availability.
• Understand the principles of food and wine matching, different grape varieties and predominant flavours.
• Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.

About You

• To be considered for this role you will have current base knowledge and experience of food and beverage within a quality driven hotel, restaurant, or hospitality environment.
• You will be enthusiastic and willing to take on new responsibilities.
• Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
• Having a high level of emotional intelligence, enabling you to be able to anticipate our guests needs ensuring they receive a Hand Picked experience.
• It is essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend, and return to time and time again.

Our Benefits Include

• A competitive salary package of £14 per hour, with incremental pay reviews based on recognition of commitment and performance plus a share of service charge.
• This is a Full-Time role working 5 days out of 7 including weekends on a rota basis, 35 hours per week, which may vary depending on business needs.
• Company pension scheme with a generous employer contribution.
• Life assurance scheme.
• Employee Assistance Program to support you with whatever life throws at you.
• Company Sickness Scheme Benefit.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, WSET Level 1 and 2 with our In House Wine Academy which are all supported by our learning and development team.
• Annual loyalty awards (like afternoon teas and overnight stays)
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.