Food & Beverage Operations Manager

Devonshire Group; Skipton; On-site; GBP 30,000 - 45,000; Full time

Job summary

The Devonshire Group seeks a passionate Food & Beverage Operations Manager for The Devonshire Arms Hotel & Spa. This full-time role involves overseeing all food and beverage operations, ensuring exceptional service, and driving revenue in a dynamic environment. The ideal candidate will be a hands-on leader with strong financial skills and a commitment to service excellence, backed by a competitive salary package and benefits.

Benefits

Monthly service charge

Complimentary uniform and meals

Access to gym and spa

Complimentary parking

Refer a Friend scheme

Career development opportunities

Wellbeing support

Qualifications

• Proven experience as an F&B Manager or Head of Department in a high-volume environment.
• Strong commercial acumen with experience managing budgets and financial targets.
• Excellent leadership skills in a guest-focused operation.

Responsibilities

• Lead daily operations of all food and beverage outlets.
• Recruit, train, and retain a high-performing team.
• Ensure guest satisfaction and financial performance targets.

Skills

Leadership

Financial Acumen

Change Management

Customer Service

Team Development

Job description

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Food & Beverage Operations Manager

Reference: MAY20250026

Expiry date: 10:10, Tue, 24th Jun 2025

Location: Skipton

Salary: Negotiable

Benefits: Please see our benefits and culture page

FOOD & BEVERAGE OPERATIONS MANAGER
Full-Time - 40 Hours per Week
Competitive Salary + Monthly Service Charge (typically over £2,000 per annum)

The Devonshire Arms Hotel & Spa

We are seeking a dynamic and hands-on Food & Beverage Operations Manager to take full responsibility for the daily running and long-term success of our F&B operations at The Devonshire Arms Hotel & Spa. This includes The Brasserie Restaurant (lunch & dinner), The Garden Room Restaurant and all Conference & Banqueting services.

Key Responsibilities

• Lead from the front as a hands-on operator, ensuring smooth and efficient day-to-day running of all food and beverage outlets.
• Champion a guest-first culture, ensuring exceptional service is delivered consistently across all areas.
• Provide inspiring leadership to the F&B team, cultivating a welcoming and engaging work environment where team members feel supported and motivated.
• Take full accountability for the financial performance of the department, including cost control, labour efficiency, and driving revenue across all outlets.
• Implement and lead change initiatives to ensure departmental targets and guest satisfaction KPIs are met.
• Recruit, train, and retain a high-performing team, ensuring all team members are well-equipped to excel in their roles.
• Maintain excellent relationships with key internal departments, including Reservations, Sales, Marketing, and HR.
• Uphold the highest standards of Health & Safety, Food Hygiene, and all statutory compliance requirements.

About You - Key Skills & Experience

• Proven experience as an F&B Manager or Head of Department in a high-volume, 4 or 5 Red Star environment.
• A hands-on leader, willing to work alongside your team and lead by example in a fast-paced, guest-focused operation.
• Strong commercial acumen with experience managing budgets, forecasting, and delivering financial targets.
• A passion for service excellence, with a keen eye for detail and drive to constantly raise standards.
• Experience leading and developing large teams and fostering a positive working culture.
• Skilled in change management and driving continuous improvement across service and operational procedures.

What We Offer

• Monthly service charge (typically over £180/month or £2,000+ per year)
• Complimentary uniform and meals while on duty
• Access to on-site gym and spa facilities, when available
• Complimentary staff parking
• Refer a Friend scheme (up to £200)
• Outstanding opportunities for career development, with bespoke training and professional development plans
• Comprehensive wellbeing support, including access to an Employee Assistance Programme and on-site wellbeing champions

Join us at The Devonshire Arms Hotel & Spa and help shape the future of our food & beverage experiences with your leadership, energy, and passion for hospitality.