Food & Beverage Host

The Rank Group; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their Bar, Restaurant & Waiting team. This is an exciting opportunity to be part of a vibrant casino environment where customer service is paramount. As a team member, you'll deliver outstanding service, ensuring guests have a memorable experience while enjoying a balanced work-life schedule. With a commitment to employee growth and a range of perks including tips, bonuses, and discounts, this role is perfect for those looking to thrive in a dynamic and rewarding atmosphere. Join a team that values excellence and community spirit!

Benefits

Share of Tips

Night Shift Bonus

50% Off All Food

Free Uniform

Career Growth

Team Incentives & Events

Qualifications

• Experience in a restaurant or bar environment is essential.
• Excellent communication skills and a passion for customer service.

Responsibilities

• Provide exceptional service to customers at the bar and restaurant.
• Ensure a welcoming and enjoyable experience for all guests.

Skills

Customer Service

Communication

Bar Skills

Waiting Experience

Job description

Company Description

Grosvenor Casino, The Victoria (Edgware Road)

Located in the heart of London, The Victoria is Grosvenor Casinos' flagship venue and has been entertaining our valued customers for 60 years. We are set to enhance our vision with a £15 million refurbishment, soon to conclude, solidifying us as the premier gaming venue of choice in the UK for both our customers and team members.

At Grosvenor Casinos, we're committed to becoming the UK's most loved casino group. Our venues are more than just places to play—they're community hubs where people can relax, socialize, and enjoy a safe and welcoming environment. With a diverse range of games, top-notch entertainment, and a fantastic selection of food and drinks, we're here to excite and entertain!

As we embark on an exciting period of growth, there's never been a better time to join our team. We’re committed to customer excellence and ensuring not only our customers, but our colleagues are at the heart of everything we do. It's a great time to be part of Grosvenor Casinos as we continue to expand, innovate, and create memorable experiences for everyone.

Job Description

Are you excellent on the bar or waiting tables? Great at speaking with customers?

We are looking for someone to come and join our Bar, Restaurant & Waiting team, giving our customers the best service and helping make the Casino a great place to be!

• Balanced 40-hour work week – Because we believe in work-life harmony.
• Share of Tips – Your exceptional service is recognised with a share of the tips.
• Night Shift Bonus – Enjoy an extra 10% per hour, adding more to your pay.
• 50% Off All Food – Treat you and your family to delicious meals across our venues at half the price.
• Team Incentives & Events – Work hard, have fun, and earn fantastic rewards for reaching team goals & celebrate with regular social events.
• Free Uniform – We provide a professional uniform so you can look sharp at no cost.
• Career Growth – We’re invested in your future, offering opportunities to develop and grow within the company.

Additional Information

Looking for someone from a restaurant background with waiter/waitress experience.