Food & Beverage Assistant (Full Time)

Bath; Bath; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Annual leave

Pension

Cycle to work

EV salary sacrifice

Team Bath gym discount

Tuition and language courses

Staff discounts

Wellbeing support

Job summary

University of Bath is seeking a Food & Beverage Assistant to join the West Hospitality team. You will help ensure high standards of customer service and support the smooth daily operation of catering services for students, staff and visitors.

The role involves taking orders, serving food and beverages, operating tills, restocking stations and maintaining a clean, welcoming environment. A rotating 5-out-of-7 shift pattern includes early mornings, evenings and weekends.

Qualifications

• Strong communication and interpersonal skills.
• Positive, professional and flexible approach to work.
• Good organisational skills and attention to detail.
• The ability to work independently and as part of a team.
• A commitment to maintaining high standards of service.
• Previous experience in a similar role or customer-facing environment is desirable.

Responsibilities

• Take customer orders and serving food and beverages.
• Operate tills and handle payments.
• Replenish food stations and keep catering areas clean and presentable.
• Support day-to-day running of catering operations.
• Assist colleagues to deliver friendly, efficient service to students, staff and visitors.

Skills

Communication skills

Interpersonal skills

Flexible attitude

Organisational skills

Team player

Customer service

Job description

Job title Food & Beverage Assistant (Full Time)

Department Hospitality Operations

Salary Starting from £25,529

Grade Grade 2

Contract Type Full Time, Open Ended

Placed on Thursday 15 October 2026

Interview date To be confirmed

Reference KD14027

Special Conditions A variable shift pattern, working 5 days out of 7

We are looking for an enthusiastic, reliable and motivated individual to join our West Hospitality team at the University of Bath.

As a Food & Beverage Assistant, you will play an important role in supporting the smooth day-to-day running of our catering operations, ensuring that high standards of customer service are consistently maintained.

Working collaboratively with colleagues, you will help deliver a friendly, efficient and welcoming service to students, staff and visitors. Your responsibilities will include taking customer orders, serving food and beverages, operating tills, replenishing food stations and maintaining clean and presentable catering areas.

This is a full-time, permanent position, working 36.5 hours per week on a 5-out-of-7-day rotating shift pattern, including early mornings, evenings and weekends. All shifts are straight shifts, with no split shifts.

Full training and uniforms are provided, alongside opportunities for development and career progression within the department.

About you

You will have:

• Strong communication and interpersonal skills.
• A positive, professional and flexible approach to work.
• Good organisational skills and attention to detail.
• The ability to work independently and as part of a team.
• A commitment to maintaining high standards of service.

Previous experience in a similar role or customer-facing environment is desirable.

Campus Services New Starter bonus *.In addition to the great benefits Campus Services’ offers, we can offer you a £1,000 bonus. This is payable the month after successfully passing your six months’ probation. Please note this bonus is pro rata for part time positions.

This role is also eligible for the Campus Services Refer a Friend bonus*. If a university staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying, that you select ‘Referred by current member of staff’ or note their name when answering the question ‘Where did you learn of this job?'. The referrer must be noted at time of application to be considered.

*Both bonuses are subject to terms and conditions.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• Generous employer contributory pension schemes
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more
• Local discounts, including free entry to the Holburne Museum in Bath
• An excellent reward package that recognises the talents of our diverse workforce
• Employee assistance services through Health Assured, including access to the Wisdom app

We’re committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including:

• Staff support groups and networks
• A network of Staff Wellbeing Champions
• A suite of tools, resources and frameworks that enable you to be at your best and thrive

Right to Work in the UK:We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.

Anonymous shortlisting:We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.