Domestic Assistant (Full Time)

Bath; Bath; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Cycle to work

Generous pension

Staff discounts

Development opportunities

Holiday allowance + discretionary days

Free entry to local museum (Holburne)

Bonus schemes available

Job summary

The University of Bath Campus Services is seeking a Domestic Assistant to help students transition to independent living and ensure all accommodation users have the best possible experience. We currently have a full-time opportunity: 36.5 hours per week with shifts 9:00am–5:20pm Mon–Thu and 9:00am–5:10pm Fri.

Weekend work is on a rota basis, with additional duties during the summer peak period. A strong team ethos and commitment to high standards of service are essential.

Qualifications

• Experience in cleaning or hospitality is beneficial.
• Good customer service and teamwork skills are important.
• Willingness to work weekends on a rota basis.

Responsibilities

• Clean accommodation areas and report maintenance issues.
• Ensure health and safety guidance is followed.
• Engage with students and visitors as a face of the department.

Skills

Cleaning

Customer service

Teamwork

Health & safety

Job description

Salary Starting from £25,529(£13.45 per hour)

Please note the annual salary quoted is inclusive of a market supplement to ensure the annual pay rate aligns with our commitment as a voluntary living wage employer.

Grade Grade 2

Contract Type Full Time or Part Time, Open Ended

Placed on Wednesday 30 September 2026

Interview date To be confirmed

Reference KD13986

Special Conditions A variable shift pattern, working 5 days out of 7, Uniform, footwear or personal protective equipment is supplied and is required to be worn, Lone working, Manual handling

The University of Bath's Campus Services houses over 5,000 students throughout the academic year, and during the summer months external companies use our accommodation for conferences, summer camps, and away days.

The department was created in August 2022 by combining all the facilities teams across the University into one department to support our University strategy, in which strong campus services are essential to underpin excellence in education, research, and the experience of students, staff, visitors, and commercial customers alike.

With over 400 staff, Campus Services consists of a diverse range of teams, including Student Living, Hospitality, Retail, Cleaning and Portering, Security, Postal Services, and Landscaping.

About the role

As a Domestic Assistant, you’ll have a key role in helping students transition from living at home to fully independent living and ensuring all our accommodation users have the best possible experience when staying with us.

We currently have full-time opportunity:

• 36.5 hours per week (full-time), typical shifts include working 9:00am–5:20pm Monday to Thursday and 9:00am–5:10pm on Friday.

Responsibilities include:

• Cleaning accommodation areas
• Reporting maintenance issues
• Ensuring health and safety guidance is followed
• Acting as the face of the department by engaging with students and visitors

As cleaning duties are required in certain areas at weekends, there is an expectation that successful candidates will work weekends on a rota basis. Weekend working is mainly required during the summer peak period.

About you

You should:

• enjoy striving for high standards of customer service
• love working as a team
• be personable with a friendly approach

Previous cleaning experience or knowledge of working in a hotel or student accommodation is beneficial, but not essential.

Further information

These posts operate on a 5 days out of 7 rota.

Campus Services New Starter bonus *.In addition to the great benefits Campus Services’ offers, this role is eligible for a £1,000 bonus. This is payable the month after successfully passing your six months’ probation.

This role is also eligible for the Campus Services Refer a Friend bonus*. If a university staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying, that you select ‘other’ and note their name when answering the question ‘Where did you learn of this job?'. The referrer must be noted at time of application to be considered.

*Both bonuses are subject to terms and conditions.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
• Free entry to the Holburne Museum in Bath
• An excellent reward package that recognises the talents of our diverse workforce

We’re committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including:

• Staff support groups and networks
• A network of Staff Wellbeing Champions
• A suite of tools, resources and frameworks that enable you to be at your best and thrive

Right to Work in the UK:We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.

Anonymous shortlisting:We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.