Food & Beverage Assistant

Artemis Hotel Group Limited

Shrewsbury

On-site

GBP 18,000 - 24,000

Full time

5 days ago

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Benefits offered by this job

28 days holiday incl. Bank Holidays

Pension entitlement

Discounted hotel room rates

Meals on duty

Training and development

Leisure club membership

Job summary

Albrighton Hall Hotel & Spa, part of Radisson Individuals, is a 87-bedroom hotel with leisure club and spa in the Shropshire countryside. We are seeking a friendly restaurant and bar team member to deliver high standards of service in the restaurant and bar.

You will work with the team to maintain health and safety standards, prepare mise en place, and ensure guest satisfaction. Benefits include discount rates, pension, training, and 28 days holiday.

Qualifications

Friendly and welcoming personality.
Commitment to delivering high levels of customer service.
Ability to work well in a team.
Interest in providing hospitality to customers.
Ability to work under pressure in a fast-paced hospitality environment.

Responsibilities

Serve guests in the restaurant and bar to high standards.
Prepare and present mise en place for service.
Assist in setup and close-down of the restaurant.
Ensure health & safety and food hygiene compliance.
Maintain cleanliness and organization across frontline areas.
Support colleagues to ensure smooth service and guest satisfaction.

Skills

Hospitality

Customer service

Teamwork

Under pressure

Job description

Who are we

Albrighton Hall Hotel & Spa, a member of Radisson Individuals is an 87-bedroom hotel beautifully placed in the Shropshire countryside, with a full leisure club, health spa, meetings and events to compliment the hotels oak room restaurant and 1630 bar. A 4* hotel, perfectly situated for business and leisure, sat within 15 acres of gardens and woodland. Excellent service, quality food and beverage, and an overwhelming sense of teamwork are key to our success.

Role Responsibilities

You’ll be responsible for serving and ensuring the wellbeing of our guests within the Bar and Restaurant. You will complete all preparation and service of the Restaurant to the highest standards and in keeping with the specifications and systems set by the Restaurant Manager to keep our service consistent. You’ll ensure that we are compliant with Health & Safety and Food Hygiene by following any systems shown to you. You’ll assist with running food and the preparation of sufficient mise en place.

To be responsible for the service and wellbeing of our guests.
To assist in the set up and closedown of the Restaurant.
Ensure all orders are taken accurately and items are received in a timely manner.
To support the team in ensuring the efficient, and effective running of the service.
Ensure that the preparation and presentation of each section is of a high standard, and is in line with the standards set.
Serve guests to the highest standard whilst keeping the guests expectations at the forefront of your mind.
To keep your mise en place levels up to the required level whilst rotating stock.
Be mindful of waste, always seek help to utilise all stock and minimise waste.
Report any faults or defects as you see them.
Maintain a high standard of Restaurant and back of house cleanliness and hygiene practices.
Ensure that you are correctly dressed in your uniform.
Maintain a professional working relationship with all departments in the hotel.

Key Requirements

A warm and friendly personality
Commitment to delivering high levels of customer service
Good teamwork skills - we want work to be fun for all of our employees
Have a genuine interest in providing hospitality to our customers
To be able to work well under pressure (Hospitality is very fast paced but don't worry you'll be supported from day one and you'll be just as quick at adapting to your new role)

Benefits