Food & Beverage Assistant

Dalata Hotel Group plc; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading hotel group as a Food & Beverage Assistant, where you'll provide exceptional service to guests while receiving training and development opportunities. Enjoy a friendly team environment with various employee benefits, including discounts and meals on duty.

Benefits

Free employee meals on duty

50% Off F&B in all properties

£60 employee rate on rooms

30% off Friends & Family rate

Extra AL day for every year worked

Employee Assistance Programme

Cycle to Work Scheme

SAYE Scheme

Pension access

Development Opportunities

Qualifications

• Previous experience is essential.
• Experience in a high-volume or fast-paced environment.

Responsibilities

• Greet regular guests by name and ensure personalized service.
• Serve food and beverages to guests.
• Perform general cleaning of bar and restaurant areas.

Skills

Communication

Flexibility

Customer Service

Tools

Micros POS

Job description

Food & Beverage Assistant

You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow.

At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team!

Reporting to the Food & Beverage Manager and the Operations Manager, the Food and Beverage Assistant will provide friendly and efficient service to hotel guests.

Benefits

• Free employee meals on duty
• 50% Off F&B in all properties
• €/£60 employee rate on rooms for all Dalata-owned hotels
• 30% off the Friends & Family rate
• Extra AL day for every year worked (up to 5 days)
• Employee Assistance Programme
• Cycle to Work Scheme/Transport Schemes
• SAYE (Save As You Earn Scheme)
• Pension access (please ask your HR Manager for local pension details)
• Development Opportunities through our Dalata Academy to support your career journey
• Staff appreciation initiatives, team-building activities, and charity events

Your Job:

• Greet regular guests by name and ensure personalized service.
• Maintain good knowledge of food and wine; make recommendations.
• Be friendly, courteous, and professional at all times.
• Upsell and maximize sales revenue whenever possible.
• Perform general cleaning of bar and restaurant areas.
• Serve food and beverages to guests.

What You’ll Need:

• Previous experience is essential.
• Flexibility to work mornings, evenings, and weekends.
• Experience in a high-volume or fast-paced environment.
• Fluent English and excellent communication skills.
• Experience with Micros POS system is preferable.
• Experience working in a hotel is preferable.

About Us

Dalata Hotel Group brings the heart of hospitality to every hotel we operate. Our growth plans aim to expand our unique approach to caring for guests worldwide, currently including hotels in Ireland, the UK, Germany, and the Netherlands. We are committed to helping our employees grow through internal development programs designed to support career advancement.

Dalata Hotel Group Plc is an inclusive employer. We encourage applicants from all backgrounds and abilities. If you need accommodations during the application process, please specify this when applying.