Food & Beverage Assistant

Dalata Hotel Group plc; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Food & Beverage Assistant, where you will receive training and development opportunities through the Dalata Academy. This role is perfect for those who thrive in a fast-paced environment and enjoy providing exceptional service to guests. You will be part of a friendly team, ensuring that every guest feels welcomed and valued. With a focus on internal promotions, your hard work can lead to exciting new opportunities within the organization. Enjoy benefits like discounted meals and room rates while contributing to a culture that prioritizes employee growth and appreciation.

Benefits

Free employee meals on duty

50% Off F&B in all properties

Employee rate on rooms

30% off Friends & Family rate

Extra AL day for every year worked

Employee Assistance Programme

Cycle to Work Scheme

SAYE (Save As You Earn Scheme)

Pension access

Development opportunities through Dalata Academy

Qualifications

• Previous experience in a hospitality role is essential.
• Fluency in English and excellent communication skills are required.

Responsibilities

• Provide friendly service and greet regular guests by name.
• Maintain cleanliness of bar and restaurant while serving food and beverages.

Skills

Customer Service

Food and Beverage Knowledge

Communication Skills

Sales Skills

Flexibility

Education

Experience in Hospitality

Tools

Micros Systems

Job description

Food & Beverage Assistant

You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow.

At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team!

Reporting to the Food & Beverage Manager and the Operations Manager, the Food and Beverage Assistant will provide friendly and efficient service to hotel guests.

Benefits

• Free employee meals on duty
• 50% Off F&B in all properties
• €/£60 employee rate on rooms for all Dalata-owned hotels
• 30% off the Friends & Family rate
• Extra AL day for every year worked (up to 5 days)
• Employee Assistance Programme
• Cycle to Work Scheme/Transport Schemes
• SAYE (Save As You Earn Scheme)
• Pension access (ask your HR Manager for details)
• Development opportunities through Dalata Academy
• Staff appreciation initiatives, team-building activities, and charity events

Your Job:

• Greet and know regular guests, using their names.
• Have a good knowledge of food and wine; make recommendations.
• Be friendly, courteous, and professional at all times.
• Upsell and maximize sales revenue whenever possible.
• Maintain cleanliness of bar and restaurant.
• Serve guests with food and beverages.

What You’ll Need:

• Previous experience is essential.
• Flexibility to work mornings, evenings, and weekends.
• Experience in a high-volume/fast-paced environment.
• Fluent English and excellent communication skills.
• Experience with Micros systems is preferable.
• Experience in a hotel setting is preferable.

About Us

Dalata Hotel Group brings the heart of hospitality to every hotel we own and operate. We aim to expand our unique approach to caring for guests worldwide, currently operating in Ireland, the UK, Germany, and the Netherlands, with plans to grow further in the UK, Dublin, and Continental Europe.

We prioritize helping our employees grow and develop their careers through internal programs designed for learning and advancement.

Dalata Hotel Group Plc is an inclusive employer. We encourage applications from all backgrounds and abilities. If you need accommodations during the application process, please specify this when applying.