Food & Beverage Assistant

Aimbridge; Royal Tunbridge Wells, Cheltenham; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking hospitality company as a Food and Beverage Assistant, where your passion for guest service will shine. In this dynamic role, you will create memorable dining experiences by engaging with guests and ensuring top-notch service. With a focus on teamwork and attention to detail, you'll help maintain a welcoming atmosphere while collaborating with colleagues across the hotel. Enjoy industry-leading benefits, including training opportunities and hotel discounts, as you contribute to a vibrant team culture that prioritizes growth and inclusivity.

Benefits

Industry leading training

Hotel discounts

Wagestream access

24/7 employee assistance

Staff Meals on Duty

Free Parking

Qualifications

• Passion for providing exceptional guest experiences.
• Ability to engage with guests in a friendly manner.

Responsibilities

• Greet guests, take orders, and serve food and drinks.
• Maintain a clean and organized dining area.

Skills

Customer Service Skills

Communication Skills

Team Collaboration

Attention to Detail

Job description

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• Staff Meals on Duty
• Free Parking

A day in the life of…

As Food and Beverage Assistant you’ll be responsible for ensuring that guests have a positive, first class dining experience. You’ll greet guests, take orders, serve food and drinks, and handle payments. You’ll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business.. Excellent customer service skills and attention to detail are essential for this role and you'll always work with Aimbridge’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.

What do we need from you?

• Food and Beverage experience isn't essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards
• You’ll have strong communication skills and the ability to engage with guests in a friendly and professional manner
• An ability to work well in a team and collaborate with other staff members to provide excellent service to guest, being agile in your ability to support colleagues across the hotel
• Attention to detail and ability to maintain a clean and organised dining area
• Flexibility to work varying shifts, including nights, weekends and holidays.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.