Food and Beverage Supervisor

Merlin Entertainments Group; Scarborough; On-site; GBP 29,000; Full time

Job summary

Join a leading company as a Food & Beverage Supervisor at SEA LIFE Scarborough. You will lead a dynamic team, ensuring exceptional customer experiences while managing food quality and safety standards. This full-time role offers a chance to inspire others and drive performance in a fast-paced environment.

Benefits

25% discount in retail shops and restaurants

40% off LEGO online

Merlin Magic Pass for free tickets to attractions

Enjoy the Ride Pass for Merlin Annual Pass

Employee pricing up to 55% off cinema tickets

Qualifications

• Proven experience in managing a food & beverage team.
• Strong understanding of food safety and stock management.
• Creative and innovative with a passion for customer service.

Responsibilities

• Oversee a team ensuring smooth catering operations.
• Deliver exceptional customer service and maintain food quality.
• Manage stock and coach team to achieve sales targets.

Skills

Customer Service

Food Safety

Stock Management

Cost Control

Team Leadership

Education

Level 3 – Supervising Food Safety in Catering

Level 2 certification in Catering

Job description

What you'll bring to the team

Are you ready to dive into an exciting career at SEA LIFE Scarborough as our Food & Beverage Supervisor?

We're searching for a dynamic Food & Beverage Supervisor to lead our team in creating unforgettable experiences. Reporting to the Operations Manager, you’ll oversee a team of hosts and team leaders, ensuring smooth and efficient catering operations that maximize revenue and makes sure our guests are wowed by their time with us.

You'll be hands-on, working alongside your team in our Adventurers Grill and Beach Bites Kiosk. Your focus will be on delivering exceptional customer service and maintaining the highest food quality standards, while ensuring compliance with health and safety regulations. Training your team on food hygiene and temperature control will be key.

You’ll also manage stock, reduce waste, and coach your team to achieve sales targets. As part of the management team, you’ll also be included in the duty management rota.

This full-time, permanent role requires working any 5 days from 7, including weekends and holidays.

Qualifications & Experience

• Proven experience in managing a food & beverage team, with a knack for inspiring others and driving performance
• A passion for customer service
• Strong understanding of food safety, stock management, and cost control
• Creative and innovative, always looking for new ideas to boost sales
• Hands-on approach, thriving in a fast-paced environment and leading by example
• Level 3 – Supervising Food Safety in Catering is desirable but level 2 certification with solid experience in catering will be considered

Benefits

• 25% discount in our retail shops and restaurants
• 40% off LEGO online
• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Enjoy the Ride Pass – giving you and 5 others a Merlin Annual Pass (Gold Edition)
• Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at [e-mail] and one of the team will get back to you as soon as possible.

Pay Range

GBP £28,691.00/Yr.