Food and Beverage Supervisor

Food & Beverage; St Albans; On-site; GBP 31,000 - 37,000; Full time

Job summary

A luxury country house hotel in the UK is seeking a Brasserie Supervisor to lead daily restaurant operations and ensure exceptional guest experiences. The ideal candidate will have over 3 years of supervisory experience in a five-star setting, strong team management capabilities, and a passion for hospitality. This role offers a competitive salary and a range of benefits including employee discounts and development opportunities.

Benefits

Free staff meals

Discounted food and beverage

Discounted accommodation and spa

28 days holiday plus birthday leave

Discount on spa treatments

Introduce a friend bonus

Free uniform

Qualifications

• 3+ years' experience in a supervisory role in a hotel or high-end restaurant.
• Proven track record of exceptional customer service.
• Positive attitude and commitment to excellence.

Responsibilities

• Assist in daily management alongside the Restaurant Manager.
• Supervise and train the Brasserie team for exceptional service.
• Ensure compliance with food and beverage policies.

Skills

Customer service

Team management

Flexibility in hours

Tools

Micros systems

Job description

Brasserie Supervisor Full‑Time Position (45 hours) – £31,590.00 + Service Charge

Shifts are between 6.00 am and 11.30 pm

Your country home away from home, nestled within 12 acres of picturesque Hertfordshire countryside. Sopwell House is a luxurious, family‑owned Georgian country house hotel offering timeless elegance and modern comfort. We’re proud to be a place where exceptional service is delivered with warmth, pride and purpose.

We’re looking for a passionate and dynamic Restaurant Supervisor to join the Brasserie family. In this key role, you’ll take the lead in overseeing daily operations, ensuring that every guest enjoys a dining experience that exceeds expectations. If you’re a hands‑on leader with strong team management skills and a genuine love for hospitality, this could be the perfect opportunity for you.

Your Role in our Family:

• Assist the Restaurant Manager and Assistant Manager in the smooth day‑to‑day management
• Supervise, train, and inspire the Brasserie team to consistently deliver exceptional service.
• Ensure compliance with all food and beverage policies, standards and procedures
• Lead by example to guarantee guest satisfaction, ensuring each visit to the Brasserie is memorable.
• Coordinate and direct the team to provide seamless, attentive customer service.
• Drive sales, enhance profitability, and elevate the overall guest experience.
• Assist in managing departmental budgets, staff schedules, and administrative tasks.
• Maintain rigorous standards in cash handling, stock control, and security procedures.

What Makes You the Perfect Fit?

• A minimum of 3 years’ experience in a supervisory role within a five-star hotel or high-end restaurant environment.
• Proficiency with Micros systems is a plus.
• A proven track record of delivering exceptional customer service.
• Flexibility to work varied hours, including weekends.
• A passion for hospitality, a positive attitude, and a commitment to excellence.

The Best Bit:

• Wide range of training and development opportunities
• Free staff meals and parking
• Discounted food and beverage, accommodation and spa
• 28 days holiday and 1 extra holiday day on your birthday
• 30% discount on Spa treatments and Spa days
• 10% discount on Spa products
• Introduce a friend at work bonusFree uniform
• Preferred Hotel Group discounted global hotel rates

At Sopwell House, we live by our Vision, Purpose and Values.

We are dedicated to creating a world of ‘Perfect Contentment’ for both our team members and guests alike ‘Spreading kindness one act at a time’ along the way. Our team pride themselves on ‘Performing with Drive and Serving with Soul’ in everything we do.

“Being a part of the Sopwell Family made me think anything was possible in my career”

If this sounds like your dream job, we would love to hear from you!

All applicants must have the right to live and work in the UK. Please be advised that if you have not received a response within 14 days, please assume that your application has not been successful on this occasion.