Food and Beverage Supervisor

New Forest Collection; England; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

28 days’ holiday per year

Staff training and career development

Free staff parking

Staff discount across the group and on

Hosp Hospitality Action benefits

Job summary

Burley Manor | New Forest is seeking a Food & Beverage Supervisor to help lead the guest experience across our country house hotel. You will support the Food & Beverage Manager, lead on shift, and ensure service remains warm, professional and personal with a team that cares about hospitality.

Ideal candidates love great service, bring energy and possess strong communication and organisational skills. Evening and weekend availability is a plus as is a passion for food and hospitality.

Qualifications

• Experience in food and beverage or hospitality settings.
• Leadership or supervisory capability.
• Genuine passion for service and guest experience.
• Strong communication and interpersonal skills.
• Good organisation and attention to detail.
• Proactive, reliable and detail-oriented.
• Ability to stay calm and solution-focused during busy periods.
• Understanding of food safety and high service standards.
• Willingness to work evenings, weekends and holidays.

Responsibilities

• Support the Food & Beverage Manager and team on shift.
• Lead by example to ensure warm, professional and personal service.
• Oversee service and guest interactions across the operation.
• Maintain standards and help resolve challenges.
• Bring energy, personality and a genuine passion for hospitality.

Skills

Experience in F&B

Hospitality leadership

Guest service

Communication

Organisational skills

Proactive attitude

Calm under pressure

Job description

Food & Beverage Supervisor

Burley Manor | New Forest

We’re looking for aFood & Beverage Supervisorto join the team atBurley Manor, our beautiful country house hotel nestled in the heart of the New Forest.

This is a role for someone who genuinely enjoys hospitality — someone who loves creating memorable moments, knows what great service looks like, and takes pride in making guests feel welcome from the moment they arrive.

At Burley Manor, every day is a little different. From relaxed lunches and afternoon drinks to special celebrations and memorable dinners, you’ll help bring our food and beverage operation to life and make sure every guest leaves with a reason to come back.

A little about us

Burley Manor is part ofNew Forest Hotels, a collection of beautifully individual hotels, each with its own character, story and sense of place.

Our purpose is simple:to enrich the lives of those within our community by providing the best New Forest hospitality.

We want our hotels to feel warm, sincere and welcoming — places where people can connect, be creative and thrive. Our teams are at the heart of that, and we believe the best hospitality comes from people who genuinely care.

We live by four values:

Be BRAVE– take ownership
Collaborate as a TEAM
Develop, NURTURE and care
Be OPEN– communicate honestly

What you’ll be doing

As Food & Beverage Supervisor, you’ll be a key part of the team, helping to create an experience that feels effortless for our guests.

You’ll support the Food and Beverage Manager and wider team, lead by example on shift and make sure our service is consistently warm, professional and personal.

You’ll be involved across our food and beverage operation, from welcoming guests and overseeing service to supporting the team, maintaining standards and helping to resolve any challenges that arise.

Most importantly, you’ll bring energy, personality and a genuine passion for hospitality.

What we’re looking for

We’re looking for someone who:

• Has previous experience in a food and beverage or hospitality environment, ideally in a supervisory or team-leading role
• Has a genuine passion for food, drink and great service
• Is warm, friendly and confident, with a natural ability to make people feel welcome
• Leads from the front and enjoys bringing the best out of those around them
• Has excellent communication and organisational skills
• Is proactive, reliable and takes pride in getting the details right
• Can stay calm, positive and solution-focused when things get busy
• Understands the importance of food safety, hygiene and high service standards
• Is flexible and happy to work evenings, weekends, bank holidays and during busy periods

Experience is important, butattitude is everything. If you’re enthusiastic, curious and genuinely care about giving people a great experience, we’d love to hear from you.

Why join us?

We want our people to enjoy being part of New Forest Hotels and to have the opportunity to grow with us.

As part of the team, you’ll receive:

• 28 days’ holiday per year, plus a duvet day on your birthday (contracted roles)
• Fantastic training and career development opportunities
• Free staff parking
• 'Discounts across the group and with our partners' and also 'Hospitality Action including high street discounts'.
• Staff loyalty benefits
• Discounts at our sister resort in Cyprus
• Opportunities to work and develop across our collection of New Forest hotels

Ready to join us?

If you’re looking for a role where you canmake a real difference, develop your skills and be part of a team that genuinely cares about hospitality, this could be the opportunity for you.

Come and be part ofBurley Manor— where great food, beautiful surroundings and genuinely warm hospitality come together.

Please note that Burley Manor is located in the heart of the New Forest and public transport links are limited. Before applying, please make sure you’re familiar with our location and have considered how you would travel to and from work. Shift patterns vary and the role will include evenings, weekends and busy holiday periods.

Due to the high volume of applications we receive, we’re unable to respond to every candidate individually. If you haven’t heard from us within two weeks of submitting your application, please assume that you have been unsuccessful on this occasion.