Food and Beverage Assistant - Chester

Valor Hospitality; Chester; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Healthcare Cash Plan

Employee Assistance Programme

Team member awards

Dining discount 50%

Free meals on duty

Cycle To Work Scheme

Staff discounts

Job summary

Valor Hospitality in Chester is seeking a dedicated Food and Beverage Assistant to deliver exceptional guest service and handle food and drink service in a busy hotel or venue.

You will help with setup, maintain dining area cleanliness, assist with events, and work flexible patterns including evenings and weekends; prior hospitality experience is welcome but not required.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Strong attention to detail and commitment to high standards.
• Flexible to work evenings, weekends and holidays.
• Previous hospitality experience is desirable but not mandatory.

Responsibilities

• Assist in the preparation and serving of food and beverages to guests.
• Maintain cleanliness and organisation of dining areas following health and safety standards.
• Provide excellent customer service by addressing guest inquiries and resolving complaints.
• Support the team with setup, clearing tables, restocking supplies and inventory tasks.
• Assist in coordinating events and special functions.

Skills

Communication skills

Interpersonal skills

Fast-paced environment

Attention to detail

Flexibility

Job description

Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn. We are seeking a dedicated and enthusiastic individual to join our team. As a Food and Beverage Assistant, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience. Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we'd love to hear from you.

Key Responsibilities

• Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
• Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
• Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
• Assist in the coordination and execution of events and special functions.
• Ensure all areas are well-stocked and presented impeccably at all times., A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just 5 per month.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
  Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong attention to detail and a commitment to delivering high standards.
• Flexible to work various shifts, including evenings, weekends, and holidays.

Supporting your hospitality career growth

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.

BenefitsExclusive discounts for you, your friends and family

• Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at 250.