Food and Beverage Assistant

The Torridon; Scotland; Remote; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Live-in accommodation

Meals provided

Job summary

The Torridon is seeking a warm, enthusiastic Food & Beverage Assistant to join its luxury team in the Scottish Highlands. You will help deliver attentive service across our restaurants, bars, lounges, room service and events, ensuring every guest feels welcomed and special.

No formal qualifications are essential as full training is provided; live-in accommodation may be available and meals are provided in line with company arrangements, supporting your development in a five-star environment.

Qualifications

• Friendly, reliable and enjoys working with people.
• Positive attitude and willingness to learn.
• Pride in high standards and personal presentation.
• Calm, organized and helpful during busy service.
• Interest in food, drink and luxury hospitality.
• Hospitality experience is desirable but not essential.
• Able to work evenings, weekends and bank holidays.

Responsibilities

• Welcome guests and deliver professional F&B service across breakfast, lunch, dinner, bar, room service and events.
• Set up and maintain service areas to five-star standards.
• Deliver food and drinks with confidence, accuracy and attention to detail.
• Learn about menus, wines, allergens and dietary requirements to speak confidently with guests.
• Work closely with colleagues across F&B, Kitchen, Front of House, Housekeeping and Maintenance.
• Restock, polish, clean and complete service checks during quieter periods.
• Respond professionally to guest questions, requests and feedback, escalate when needed.
• Follow health, safety, hygiene, allergen and licensing procedures at all times.

Skills

Friendly

Reliable

Positive attitude

Attention to detail

Customer service

Willing to learn

Flexible hours

Job description

• Department: Executive Management & Support Functions
• Compensation: up to GBP 34,241 - yearly

Company Description

The Torridon is afamily‑owned, five‑star boutique resortset amidst58 acres of magnificent parklandon the shores ofLoch Torridonin the Scottish Highlands. Surrounded byrugged mountains, dramatic scenery, and shimmering lochs, it offers one of Scotland’s most spectacular and secluded escapes.

Job Description

About the Role

We are looking for a warm, enthusiastic and reliable Food & Beverage Assistant to join our team. This is a fantastic opportunity for someone who enjoys working with people, takes pride in high standards and wants to develop their skills in luxury hospitality.

You will help deliver friendly, attentive service across our restaurants, bars, lounges, room service and events, ensuring every guest feels welcomed, cared for and special.

What You’ll Be Doing

• Welcome guests warmly and provide professional food and beverage service at breakfast, lunch, afternoon tea, dinner, bar service, room service and events.
• Set up, clear down and maintain service areas to five-star standards of cleanliness, presentation and organisation.
• Deliver food and drinks with confidence, accuracy and attention to detail.
• Learn about our menus, wines, drinks, allergens, dietary requirements and daily specials so you can speak confidently with guests.
• Work closely with colleagues across Food & Beverage, Kitchen, Front of House, Housekeeping and Maintenance to support smooth service.
• Restock, polish, clean and complete service checks during quieter periods.
• Respond professionally to guest questions, requests and feedback, escalating when needed.
• Follow health, safety, hygiene, food safety, allergen and licensing procedures at all times.

Qualifications

• You are friendly, reliable and enjoy working with people.
• You have a positive attitude and a genuine willingness to learn.
• You take pride in high standards, attention to detail and personal presentation.
• You stay calm, organised and helpful during busy service periods.
• You are interested in food, drink, guest service and luxury hospitality.
• Previous hospitality, restaurant, bar or customer service experience is desirable, but not essential.
• You are able to work flexibly, including evenings, weekends and bank holidays as required.

Additional Information

Training and Development

No formal qualifications are essential, as full training will be provided. You will be supported to build your confidence in service standards, food safety, allergen awareness, licensing, product knowledge and guest care.

Why Join Us?

• Be part of a supportive team in a five-star hospitality environment.
• Develop your skills through on-the-job training and personal development opportunities.
• Work in one of Scotland’s most beautiful and inspiring locations.
• Live-in accommodation may be available, with meals provided in line with company arrangements.
• Enjoy opportunities to learn, grow and build a career in hospitality.

Our Values

At The Torridon, our purpose is to create incredible memories for people in a place like no other. We are looking for team members who bring our values to life every day: Daring, Driven, Passion and Integrity.