Food and Beverage Assistant

University of Bath; Bath; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

New Starter Bonus

Refer a Friend Bonus

Job summary

University of Bath is seeking a part‑time Food & Beverage Assistant to help run the catering operation smoothly and provide a high standard of service to customers. The role involves taking orders, serving food and drinks, handling tills, stocking stations and assisting with cleaning and clearing areas.

Working term‑time, 25 hours per week, with shifts from 9:30–14:30 or 15:30–20:30, Monday to Friday, and some early mornings, evenings or weekend work.

Qualifications

• Experience of providing an excellent standard of customer service in a customer focussed environment.
• Previous experience of working in the Hospitality industry would be an advantage.

Responsibilities

• Taking customer orders
• Serving food and drink
• Working on the tills
• Stocking food stations
• Assisting with cleaning and clearing tables and catering areas

Skills

Customer service

Hospitality

Job description

This role is eligible for the Campus Services New Starter Bonus* (£1,000) and Campus Services Refer a Friend bonus* * Please note this bonus is pro rata for part‑time positions.

The University Hospitality Department provides catering services to students, staff, and external visitors throughout the academic year and into the summer months. There are numerous outlets run by the hospitality department offering a wide range of food and drink options.

About the role

As a Food & Beverage Assistant you will be required to ensure that the day to day running of the catering operation is smooth and that customers are provided with a high standard of service at all times.

• taking customer orders
• serving food and drink
• working on the tills
• stocking food stations
• assisting with cleaning and clearing tables and catering areas

You will have experience of providing an excellent standard of customer service in a customer focussed environment. Previous experience of working in the Hospitality industry would be an advantage.

You will be a good team worker and be able to be calm and professional in high pressure situations, as it can be extremely busy during peak times.

This is a part‑time role working 25 hours per week (5 hours per day) for 38 weeks per year (term‑time only). Hours will predominantly be worked Monday to Friday from 9.30am - 2.30pm or 3.30pm - 8.30pm, but could include early morning, evening and weekend shifts.

Fixed time off that includes your personal holiday allowance is in accordance with the University’s annual Academic year chart :

• 7 weeks off over Christmas and New Year
• 2 weeks off over Easter
• 3 weeks off in June (to be agreed with your line manager)
• 2 weeks off between mid-August and mid-September (to be agreed with your line manager)

Training and uniforms are provided. There are also opportunities for development and to seek promotion in this role.

For more information on the department, including benefits, please refer Working in Campus Services.

Working in Campus Services

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We're very proud to be a signatory of the Armed Forces Covenant . an accredited Disability Confident Leader ; autism friendly university , committed to building disability confidence and supporting disabled staff .

£25,529 pro rata (£13.45 per hour) Please note the annual salary quoted is inclusive of a market supplement to ensure the annual pay rate aligns with our commitment as a voluntary living wage employer.