Cafe Assistant Supervisor

Durham University; Pity Me; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Annual leave

8 public holidays

On-site parking

Benefits portal discounts

Nursery access

Job summary

Durham University is seeking staff to join the catering team, providing students, staff and visitors with courteous, professional, friendly and efficient service. You will supervise a team, lead by example, and delegate tasks while ensuring outlets are set up to a high standard and remain clean and safe.

The role includes physical duties and variable shift patterns, including evenings and weekends. Competitive salary and a broad benefits package accompany the role, with opportunities for

Qualifications

• Experience in catering or retail service is beneficial.
• Willingness to work evenings and weekends.
• Ability to lift and transport catering equipment.

Responsibilities

• Supervise the catering team to deliver courteous, professional service and lead by example.
• Ensure retail outlets are set up to an exceptional standard and kept clean and tidy.
• Keep food areas cleared and cleaned during opening hours; follow instruction and delegate tasks as needed.

Skills

Team supervision

Customer service

Shift flexibility

Manual handling

Punctuality

Job description

You will be working part of a team to provide students, staff, and visitors with a courteous, professional, friendly and efficient catering service. Effectively supervise the team to ensure excellent customer service and to lead by example, demonstrating excellent teamwork and the ability to appropriately delegate tasks and responsibility to team members and follow instruction. Working as part of the catering team you will ensure that retail outlets are set up to an exceptional standard and remain clean, tidy and a safe working environment. Throughout opening hours, all food areas are to be cleared and cleaned. Specific Role Information Working in a catering environment requires an element of physical manual handling which can include lifting and transporting food and catering equipment, including heavy plates and cutlery. We will require you to be punctual, flexible, and willing to work variable shift patterns including evenings and weekends.

A competitive salary is only one part of the many fantastic benefits you will receive if you join the University:

• You'll receive 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days.
• The University closes between Christmas and New Year.
• No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies.
• You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions.
• Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16.
• We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme.
• We offer all staff the opportunity to take part in volunteering activities to make a difference to the local community.
• Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers).
• If you are keen on advancing in your role or career, we have a genuine passion for developing our colleagues from qualifications to IT skills, courses and apprenticeships.
• We offer generous pension schemes with varying contribution amounts to help you plan for your future.

Discover more about our total rewards and benefits package