Domestic Assistant (Full Time)

University of Bath; Bath; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

£1,000 bonus

Refer a Friend bonus

New Starter bonus

Job summary

University of Bath is hiring a Domestic Assistant to support student living and accommodation services. You will help residents transition to independent living, prep spaces, and maintain cleanliness across accommodation areas.

The role operates on a 5 days out of 7 rota with shifts typically 9:00-17:20 Mon-Thu and 9:00-17:10 on Fridays; full-time 36.5 hours per week. A welcoming, customer-focused approach and ability to work in a team are essential.

Qualifications

• Enjoy striving for high standards of customer service.
• Love working as a team and being collaborative.
• Be personable with a friendly approach; good interpersonal skills.

Responsibilities

• Cleaning accommodation areas to ensure high standards.
• Reporting maintenance issues promptly.
• Ensuring health and safety guidance is followed.
• Acting as the face of the department when engaging with students and visitors.
• Working weekends on a rota basis during summer peaks.

Skills

Customer service

Teamwork

Friendly communication

Job description

About us

University of Bath's Campus Services houses over 5,000 students throughout the academic year, and during the summer months external companies use our accommodation for conferences, summer camps, and away days. The department was created in August 2022 by combining all the facilities teams across the University into one department to support our University strategy, in which strong campus services are essential to underpin excellence in education, research, and the experience of students, staff, visitors, and commercial customers alike. With over 400 staff, Campus Services consists of a diverse range of teams, including Student Living, Hospitality, Retail, Cleaning and Portering, Security, Postal Services, and Landscaping.

About the role

As a Domestic Assistant, you'll have a key role in helping students transition from living at home to fully independent living and ensuring all our accommodation users have the best possible experience when staying with us. This is a full-time opportunity: 36.5 hours per week (full-time). Typical shifts include working 9:00am-5:20pm Monday to Thursday and 9:00am-5:10pm on Friday.

Responsibilities

• Cleaning accommodation areas
• Reporting maintenance issues
• Ensuring health and safety guidance is followed
• Acting as the face of the department by engaging with students and visitors
• Work weekends on a rota basis; mainly during summer peak period

About you

• Enjoy striving for high standards of customer service
• Love working as a team
• Be personable with a friendly approach
• Previous cleaning experience or knowledge of working in a hotel or student accommodation is beneficial, but not essential

Further information

These posts operate on a 5 days out of 7 rota.

Benefits

• This role is eligible for a £1,000 bonus (bonus payable the month after successfully passing your six months’ probation).
• Eligible for Campus Services Refer a Friend bonus*.
• Eligible for Campus Services New Starter bonus*.
• Both bonuses are subject to terms and conditions.

Diversity and inclusion

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university.

We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant.

Salary

From £25,529. Grade 2, per annum (£13.45 per hour)