Food & Beverage Assistant

University of Bath; Bath; On-site; GBP 11,021,000 - 16,531,000; Part time

Benefits offered by this job

£1,000 bonus

Refer a friend bonus

Annual leave + 5 discretionary days

Pension scheme

Cycle to work

EV salary sacrifice

Gym discount

Job summary

University of Bath is seeking a Food & Beverage Assistant to support the day-to-day catering operations and deliver high standards of service to customers. You will be part of a busy team, handling orders, serving meals and drinks, processing payments, stocking stations, and helping with cleaning and clearing tables during peak times.

The role offers term-time only hours (38 weeks/year) at roughly 9:30–14:30 or 15:30–20:30 on weekdays, with occasional early mornings, evenings, and weekends.

Qualifications

• Experience providing excellent customer service in a fast-paced environment.
• Ability to handle cash transactions accurately.
• Good communication and teamwork skills.

Responsibilities

• Take customer orders and serve food and drink.
• Work on tills and handle payments.
• Stock food stations and keep areas clean and tidy.

Skills

Customer service

Cash handling

Teamwork

Calm under pressure

Job description

As a Food & Beverage Assistant you will be required to ensure that the day to day running of the catering operation is smooth and that customers are provided with a high standard of service at all times.

Responsibilities

• taking customer orders
• serving food and drink
• working on the tills
• stocking food stations
• assisting with cleaning and clearing tables and catering areas

For an informal discussion about the role please contact Sophie Bodman ,Assistant Hospitality Manager on or Massimo Denaro, Restaurant & Bars Manager on .

Work Schedule

• part-time role working 25 hours per week (5 hours per day) for 38 weeks per year (term-time only)
• Hours will predominantly be worked Monday to Friday from 9.30am - 2.30pm or 3.30pm - 8.30pm, but could include early morning, evening and weekend shifts

Fixed Time Off

• 7 weeks off over Christmas and New Year
• 2 weeks off over Easter
• 3 weeks off in June (to be agreed with your line manager)
• 2 weeks off between mid-August and mid-September (to be agreed with your line manager)

You will have experience of providing an excellent standard of customer service in a customer focussed environment. Previous experience of working in the Hospitality industry would be an advantage. You will be a good team worker and be able to be calm and professional in high pressure situations, as it can be extremely busy during peak times.

Benefits and Bonuses

• £1,000 bonus. This is payable the month after successfully passing your six months' probation.
• There is an eligibility for the Campus Services Refer a Friend bonus.
• Both bonuses are subject to terms and conditions.
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance.
• Generous employer contributory pension schemes.
• Cycle to work scheme.
• Electric vehicle salary sacrifice scheme.
• Staff discount at Team Bath gym.
• Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more.
• Local discounts, including free entry to the Holburne Museum in Bath.
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• An excellent reward package that recognises the talents of our diverse workforce.
• Employee assistance services through Health Assured, including access to the Wisdom app.

Campus Services New Starter

Wellbeing

• Staff support groups and networks
• A network of Staff Wellbeing Champions
• A suite of tools, resources and frameworks that enable you to be at your best and thrive