Food and Beverage Assistant

Bath; Bath; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Generous annual leave

Pension schemes

Cycle to work

EV salary sacrifice

Staff discounts

Development opportunities

Museum entry benefits

Job summary

Campus Services, University of Bath is seeking a Food & Beverage Assistant to support catering operations and deliver outstanding service on campus. You will take orders, serve food and drinks, operate tills, and help keep service areas spotless. Barista training is provided and full training plus a uniform are offered.

The role typically runs Monday to Friday with early mornings and late evenings, and occasional weekend shifts during busy University events such as Open Days.

Qualifications

• Experience in hospitality or customer service is desirable.
• Ability to handle cash transactions accurately and efficiently.
• Strong teamwork and communication skills are essential.

Responsibilities

• Take customer orders and serve food and drinks with a smile.
• Operate tills and handle transactions accurately.
• Keep food stations stocked and ready for service.
• Assist with cleaning and maintaining catering areas.
• Learn barista skills with training provided.

Skills

Customer service

Cash handling

Teamwork

Barista skills

POS system

Tools

POS system

Job description

Special Conditions A variable shift pattern, working 5 days out of 7, Manual handling

Love great food and enjoy delivering exceptional service? Join us as a Food & Beverage Assistant and become a member of a team that makes every customer experience unforgettable!

In this role, you’ll ensure the smooth day-to-day running of our catering operations and provide outstanding service at all times.

What you'll do :

• Take customer orders and serve food and drinks with a smile
• Operate tills and handle transactions accurately
• Keep food stations stocked and ready for service
• Assist with cleaning, clearing tables, and maintaining catering areas
• Learn barista skills with full coffee machine training provided

This role is primarily Monday to Friday, with early mornings and late evenings included. Occasional weekend shifts will be required during busy University events such as Open Days.

• Deliver exceptional customer service in a fast-paced, customer-focused environment.
• Use previous hospitality experience to provide a high standard of service.
• Work effectively as part of a team and remain calm, professional and solutions-focused under pressure.
• Take initiative during quieter periods by identifying tasks that keep the operation running smoothly.
• Ensure everything is fully prepared for the next service.

We provide full training and a uniform, opportunities for development and career progression, and a supportive team environment where your contribution matters.

Further information

This role is offered on a full-time, permanent basis, 36.5 hours per week.

Campus Services New Starter bonus *.In addition to the great benefits Campus Services’ offers, we can offer you a £1,000 bonus. This is payable the month after successfully passing your six months’ probation. Please note this bonus is pro rata for part time positions.

This role is also eligible for the Campus Services Refer a Friend bonus*. If a University staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying you select ‘Campus Services Employee Referral’ when answering the question ‘Where did you learn of this job?' and email [e-mail] the name of the person who referred you.

• Both bonuses are subject to terms and conditions.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• Generous employer contributory pension schemes
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more
• Local discounts, including free entry to the Holburne Museum in Bath
• An excellent reward package that recognises the talents of our diverse workforce
• Employee assistance services through Health Assured, including access to the Wisdom app

We’re committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including:

• Staff support groups and networks
• A network of Staff Wellbeing Champions
• A suite of tools, resources and frameworks that enable you to be at your best and thrive

Right to Work in the UK:We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.

Anonymous shortlisting:We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.