Food and Beverage Assistant

Exclusive Hotels; Ascot; On-site; AUD 40,000 - 51,000; Full time

Benefits offered by this job

Great rates for stays across all our酒店

50% discount on Food & Beverage dining

Free meals while on duty

Free access to the on-site gym and-par

Employee Assistance Programme and well

Hospitality Essentials discounts

Growth opportunities within Exclusive

Job summary

Royal Berkshire, part of the Exclusive Collection, is a luxury property in Ascot seeking a Food & Beverage Assistant. You will provide warm, attentive service across our restaurant, bar and lounge areas, delivering memorable dining experiences for guests.

The role offers opportunities for growth, learning, and internal movement within the Exclusive Collection, with benefits including discounts on hotel stays and dining, free meals on duty, gym access, wellbeing resources, and exclusive employee

Qualifications

• Customer-focused and enthusiastic approach.
• Strong communication and guest-service skills.
• Ability to work well under pressure in a fast-paced environment.
• Smart personal presentation and basic food hygiene.
• Reliable, punctual and committed to high service standards.

Responsibilities

• Provide warm, attentive service across restaurant, bar and lounge areas.
• Take accurate food and drink orders and communicate clearly with the kitchen.
• Serve dishes and beverages to the required standards of timing and presentation.
• Set up, clear and reset tables efficiently to support smooth service.
• Maintain cleanliness and organisation in all service areas.
• Offer confident menu knowledge and assist guests with queries or recommendations.
• Process payments accurately and follow company procedures.
• Support Food & Beverage operations across breakfast, lunch, dinner, events and bar service.
• Follow food safety, allergen and health & safety procedures at all times.

Skills

Strong communication

Guest-service skills

Friendly, confident

Team player

Job description

Create Memorable Guest Experiences at Royal Berkshire

Royal Berkshire, part of the Exclusive Collection, is a luxury property in Ascot that radiates refined elegance and timeless charm. From its beautiful grounds to its sophisticated interiors, every corner reflects attention to detail and a commitment to exceptional experiences.

You will join as a Food & Beverage Assistant that values teamwork, attention to detail, and pride in delivering warm and professional service. This role is key to creating enjoyable dining experiences for our guests across our restaurant, bar, and event spaces. Here, your ideas will be welcomed and your growth supported.

At Royal Berkshire, we believe in rewarding our team for their passion and dedication. As a Food & Beverage Assistant, you'll enjoy:

• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection

Key Responsibilities

Our Food & Beverage Assistant will:

• Provide warm, attentive service across restaurant, bar and lounge areas.
• Take accurate food and drink orders and communicate clearly with the kitchen.
• Serve dishes and beverages to the required standards of timing and presentation.
• Set up, clear and reset tables efficiently to support smooth service.
• Maintain cleanliness and organisation in all service areas.
• Offer confident menu knowledge and assist guests with queries or recommendations.
• Process payments accurately and follow company procedures.
• Support Food & Beverage operations across breakfast, lunch, dinner, events and bar service.
• Follow food safety, allergen and health & safety procedures at all times.

Person Specification

You'll be a passionate, customer-focused and enthusiastic Food & Beverage Assistant who takes pride in delivering exceptional service and creating memorable experiences for our guests. Our Food & Beverage Assistant will:

• Strong communication and guest-service skills.
• Friendly, confident and professional approach.
• Ability to work well under pressure in a fast-paced environment.
• Good attention to detail and accuracy when serving guests.
• Reliable, punctual and committed to high service standards.
• Team player with a positive attitude and willingness to learn.
• Smart personal presentation and understanding of basic food hygiene.

Why Exclusive Collection?

We are a certified B Corp, committed to sustainability, responsible sourcing and making a positive impact through everything we do. At Exclusive Collection, we champion wellbeing, development and a culture where talented people can thrive and build rewarding careers.

As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments throughout the recruitment process, please let us know.

If you have a passion for great food, outstanding service, and creating memorable moments for guests, we'd love to hear from you!