Food and Beverage Administrator

Rudding Park Hotel; Harrogate; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Service Charge (Tronc)

Company sick pay (up to 4 weeks)

Discounts on spa and dining

Preferential room rates for staff

Annual party and employee events

Up to 30 days annual leave

Wellbeing and support programmes

Job summary

Rudding Park in Harrogate is seeking an organised Operations Administrator to support the Food & Beverage team with payroll processing, rota coordination and menu administration. You will work closely with managers and department heads, ensuring smooth administrative workflows and accurate reporting across the business.

The role involves handling payroll queries, supporting various systems, and helping to streamline processes.

Qualifications

• Excellent organisation and proactive approach required.
• Strong administration and IT skills.
• Payroll and rota coordination experience preferred.

Responsibilities

• Provide payroll-related administration and query resolution.
• Coordinate and maintain Food & Beverage rotas with managers.
• Assist with menu administration and kitchen support.
• Provide hands-on administrative support across departments.
• Support GEM reports, departmental scorecards and operational reporting.
• Attend meetings, record minutes and track actions.
• Support IG Agilysys and other operational systems.
• Identify process improvements to help teams run smoothly.

Skills

Payroll coordination

Rotas management

Menu administration

Administrative support

IT skills

Tools

IG Agilysys

MS Office

POS systems

Job description

Imagine working somewhere where no two days are the same, where big ideas become brilliant experiences and where there's always something happening.

Welcome to Rudding Park. We're a destination in our own right, bringing together 90 beautiful bedrooms, Fifty-Two our Michelin-starred restaurant, distinctive dining experiences, a UK leading spa, award-winning golf and an exciting £30 million investment in our Country Club.

It's a place full of energy, personality and ambition. Where every detail matters and every team plays a part in creating something special.

Rudding Park. Extraordinary by nature. A passion for doing things brilliantly.

We're looking for an organised, proactive and adaptable Operations Administrator to join our Food & Beverage team, providing essential administrative, coordination and operational support across Rudding Park.

This is a varied role, working closely with managers and heads of department across the business. From payroll administration and Food & Beverage rota coordination to menu administration, kitchen support, operational reporting and business systems. You'll play an important part in keeping our teams organised connected and running smoothly.

One day might look very different from the next and that's exactly what makes this role so interesting.

What will you be doing?

• Supporting payroll processes collating and checking information and helping resolve queries.
• Coordinating and maintaining Food & Beverage rotas, supporting managers with planning and updates.
• Assisting with menu administration and providing administrative support to our Kitchen teams.
• Providing hands on administrative and operational support across different departments.
• Supporting GEM reports, departmental scorecards and operational reporting.
• Attending meetings, taking minutes and keeping track of actions.
• Providing day to day administrative support for IG Agilysys and other operational systems.
• Looking for ways to improve processes and make life easier for our operational teams.

What are we looking for?

Someone who loves variety, thrives in a busy environment and takes real pride in keeping things organised. You'll be naturally proactive have excellent attention to detail and be confident juggling different priorities.

You'll enjoy working with people, have strong administration and IT skills and most importantly, won't be someone who waits to be asked. You'll spot what needs doing, take ownership and get stuck in.

Above all, you'll bring a positive attitude, plenty of enthusiasm and a genuine desire to support the people around you.

Why Rudding Park?

Because this is somewhere you can be part of something special. A business with big ideas, brilliant experiences and a genuine passion for doing things brilliantly. You'll work alongside talented teams, be part of an exciting operation and have the opportunity to make a difference every day.

What we offer for you in return for your hard work and commitment:

• Service Charge (Tronc)
• Company sick pay for up to 4 weeks
• A range of discounts including 50% off spa days and dining, not to mention preferential room rates for employees and family (subject to availability of course)
• Annual party, family fun days, award dinners - we love to celebrate!
• Up to 30 days annual leave, increasing with length of service
• Complimentary overnight stay for you and a guest (including dinner, bed and breakfast with spa) when you complete a three-month probation
• FREE food and drink; The Green Room is our team's dedicated space to chill out, when not 'on stage' looking after our guests. You'll find a range of hot and cold food options with different areas to relax, catch up with your 'co-stars' or watch TV.
• Investment in personal growth through Apprenticeship, Training Courses and Development Programmes.
• Can't wait until pay day? Wage Stream allows you to pay yourself when you need it!
• Hospitality Rewards include FREE Employee Assistance Programme from Day 1
• Local discounts on gym memberships
• Complimentary counselling sessions to support mental health
• Wellbeing App with a range of support such as podcasts, fitness videos, recipes
• AND MUCH MORE...........

About Rudding Park

A privately-owned luxury resort, Rudding Park has 90 bedrooms and suites, one of the UK’s leading Spas, three restaurants and a kitchen garden, private cinema, two golf courses and large meeting and events facilities. Set in 300 acres of landscaped gardens and woodland. Rudding Park is rightly seen as one of the UK’s leading resort hotels.