FOH Team Members

Hareoldredding; Pennington; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

National Living Wage + TRONC

Stepping Stones training

Employee Assistance Program

EarlyPay access

Birthday gift

Refer a Friend bonus £1500

Discounts: 50% off food

Discounts: 20% off with friends/family

Discounts on gift cards

Cycle to Work

Long Service Recognition Awards

Job summary

Heartwood Inns, The White Hart in Lymington is opening Spring 2025. Heartwood Collection seeks friendly servers to join the front-of-house team enabling a warm guest experience across a 57-cover bar and 96-cover dining room.

Ideal candidates bring vibrant personalities, teamwork, and attention to detail to deliver exceptional service while supporting the new opening and ongoing development through our Stepping Stones program.

Qualifications

• Excellent interpersonal skills and vibrant personality.
• Ability to be flexible and maintain high standards across front of house.
• Be a true people person and provide exceptional guest experience.

Responsibilities

• Serve guests with warmth and efficiency in a busy dining environment.
• Maintain high standards of cleanliness and presentation in the front of house.
• Collaborate with team members to deliver a memorable guest experience.

Skills

Interpersonal skills

Team player

Front of house

Attention to detail

Job description

Our new Heartwood Inns, The White Hart will open in Lymington in Spring 2025.

We have an amazing opportunity for a team Memebers to join our fantastic team and be part of our new opening.

We are looking for

• Servers

Dating back to the 1700's this historic pub is located on the edge of the New Forest. Oozing character this Grade II listed building is undergoing a multi-million-pound refurbishment to create a warm, welcoming bar of 57 covers, a beautiful dining room with 96 covers and gorgeous outdoor space for al fresco dining with 87 covers, with an additional lawned garden.

Recruitment Days are being held at:
Hayloft Room, Lymington Community Centre, Lymington SO41 9BQ

(The interviews are at this location and not at The White Hart)

What we offer:

• Packages are based on National Living Wage including TRONC*
• Stepping Stones - Our industry-leading training and development platform which supports progression for those who want it
• Employee Assistance Program with Hospitality Action
• Instant access to pay you have already earned through EarlyPay
• Enhanced Maternity & Paternity package
• Refer a Friend Bonus up to £1500
• 50% off food at any Heartwood Inns or Brasserie Blanc
• 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
• 10% off company gift cards
• A thoughtful gift to celebrate your birthday
• Long Service Recognition Awards
• The Pantry – 100’s of retailers and experience discounts through Reward Gateway
• Cycle to Work Scheme

The Ideal Candidate:

• Will have great interpersonal skills and a vibrant personality
• Ability to be flexible and maintain high standards across the front of house
• Be a real team player, it is essential that you are a true people person
• Have great attention to detail and impeccable standards.
• Be totally customer and service focused and provide an exceptional guest experience

Our investment in your development.

The Heartwood Collection currently has over 40 locations, including Brasserie Blanc restaurants and our lovely Heartwood Inn pubs, many of which now feature beautiful boutique bedrooms. We are aiming to grow to 61 sites by 2027, which could add up to 500 bedrooms over the next four years.

We’re really excited about the amazing opportunities this growth will create, and we hope you are too! It’s a great chance for you to take the next step in your career and develop with us through our unique “Stepping Stones” training and development programme.

Heartwood Collectionis a multi award-winning hospitality group:

- Sunday Times Best Places to Work winner 2024

- Double winner at the Publican Awards 2024

- R200

- SRA 3 star rated

*Hourly rate is based on National Living Wage plus TRONC, and the TRONC is calculated from the expected 6 months' site average. The rate of TRONC for the site you are applying for will be confirmed and discussed at the interview stage.

For Heartwood Collection's privacy notice click here . For Harri’s privacy notice click here