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Heartwood Collection; Englefield Green; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Bespoke training and development

Employee Assistance Program

EarlyPay

Maternity & Paternity leave

Referral Bonus

Food discounts

Birthday gift

Long Service Recognition

Retail/Experience discounts

Cycle to Work Scheme

Job summary

Heartwood Collection is seeking passionate individuals to join our team as hospitality ambassadors across our cosy pubs and brasseries. We pride ourselves on a warm, welcoming guest experience and high standards of service.

Join an award-winning group with plans to expand to more than 60 sites by 2027. We offer competitive pay based on National Living Wage + TRONC, plus bespoke training, EarlyPay access, maternity/paternity leave, referral incentives up to £1,500, staff discounts on food, and

Job description

At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a

We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.

What we offer:

Pay is based on National Living Wage + TRONC*

Bespoke training and development through our programme

Access to the Employee Assistance Program with Hospitality Action

Instant pay access through EarlyPay

Enhanced Maternity & Paternity leave

Up to £1,500 Referral Bonus

50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends

A birthday gift and Long Service Recognition

Discounts on hundreds of retailers and experiences via Reward Gateway

Cycle to Work Scheme

About You:

You’re a people person with great interpersonal skills and love making guests feel special

You’re flexible, reliable, and passionate about delivering excellent service

Have an interest in great quality food and high standards

Heartwood Collection is a multi-award-winning hospitality group:

Sunday Times Best Places to Work winner 2024

Double winner at the Publican Awards 2024

Best Pub Brand/ Concept at the Publican Awards 2025

At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.

Join us and be part of a community that’s warm, genuine, and full of life.

*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.

Please note, we cannot take applications from overseas or that require sponsorship