FOH Team Member

Wells & Co.; Rugby; Sur place; GBP 12 000 - 17 000; Plein temps

Avantages offerts par ce poste

28 days holiday

Company pension

Retail discounts

50% off food on shift

Refer a friend bonus

Employee assistance

Benefits portal

30% dining discount

Great working environment

Résumé du poste

The Bear in Rugby is seeking motivated Front of House staff to deliver a memorable customer experience and a top-notch dining and beer offering. You will manage the customer journey, take accurate orders, work with the kitchen, process payments, and promote our menu with confidence.

Ideal candidates bring front-of-house hospitality experience, a passion for food and beer, and the ability to thrive in a fast-paced environment while delivering excellent service.

Qualifications

• Previous experience front of house in hospitality or customer-facing environment.
• Enthusiasm and passion for food and beer.
• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment.
• A result driven and ambitious individual keen to develop your career by growing with us.
• This role is for over 18s due to the need to sell alcohol.

Responsabilités

• Taking responsibility for the customer journey, ensuring their experience is second to none.
• Taking accurate orders and working closely with kitchen staff.
• Ensuring payments and receipts are correct.
• Confidently recommending menu and drinks offerings.
• Observing service and standards and reporting any incidents or issues.
• Being a supportive and proactive team member.

Connaissances

Customer service

Team work

Food and beer enthusiasm

Fast-paced environment

Description du poste

Company The Bear Location RUGBY, United Kingdom Functional Area Hospitality

Company Description

The Bear is a modern community pub on the edge of Bilton village and is at the heart of the new residential development. The site recently reopened after a transformational refurbishment to bring local residents an exciting new look and feel, combined with a unique dining and drink offer.

Position

We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.

Front of House duties include:

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive team member

Requirements

• Previous experience working front of house in a hospitality or customer facing environment
• Enthusiasm and passion for food and beer
• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
• A result driven and ambitious individual keen to develop your career and grow with us
• This role is for over 18s due to the need to sell alcohol

Other information

We will offer you a great package:

Up to 28 days holiday

Company Pension scheme

Retail and beer discounts

Fun culture surrounded by a supportive team

50% off food on shift

Refer a friend Bonus

Employee Assistance programme

Benefits portal

30% dining discount of all managed houses

Great working environment and great prospects!