FOH Team Member

TN United Kingdom; Portsmouth; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team at a forward-thinking company where your passion for customer service can shine! As a Front of House Team Member, you'll be the friendly face that greets guests and ensures they have a memorable dining experience. This role offers a vibrant work environment filled with opportunities for growth and development. Enjoy fantastic perks like discounts across brands, flexible working hours, and a supportive team atmosphere. If you're enthusiastic about making every guest's day, this is the perfect opportunity for you to thrive in a rewarding career path.

Benefits

50% off total bill for you and friends

Exclusive discounts through BRG Spark App

20% off at Carluccio’s retail gift shop & deli

Free mortgage advice

Access to Healthcare Cashplan

Employee Assistance Programme (EAP)

Referral rewards

Career advancement opportunities

Flexible scheduling options

Qualifications

• Passion for delivering great customer service and a positive attitude.
• Strong communication skills and ability to work in a team.

Responsibilities

• Greet and welcome guests with a friendly attitude.
• Ensure every guest has a positive and memorable dining experience.
• Collaborate with kitchen and team members for smooth service.

Skills

Customer Service

Communication Skills

Teamwork

Attention to Detail

Multitasking

Education

Previous Experience in Customer-facing Role

Job description

Ready to Make Every Guest's Day? Join Us as a Front of House Team Member!

Are you passionate about providing exceptional customer service and creating memorable dining experiences? Do you love working in a fast-paced, energetic environment? Slim Chickens is looking for friendly and enthusiastic Front of House Team Members to join our growing family!

Why Slim Chickens?
At Slim Chickens, Southern-inspired flavours meet a modern, energetic vibe. We’re on a mission to serve up the best chicken around, and as we grow, we need team members who are just as excited about our journey as we are.

What You’ll Be Doing:

• Greeting and welcoming guests with a warm, friendly attitude.
• Taking orders accurately and efficiently at the counter or through table service.
• Ensuring that every guest has a positive and memorable dining experience.
• Delivering food and drinks to guests with a smile and ensuring everything is to their satisfaction.
• Assisting with seating arrangements and maintaining a clean, organised dining area.
• Handling payments and ensuring accuracy in all transactions.
• Collaborating with the kitchen and other team members to ensure smooth service.
• Providing excellent customer service and addressing any guest inquiries or concerns promptly.

What We’re Looking For:

• A positive attitude and a passion for delivering great customer service.
• Strong communication and interpersonal skills.
• Ability to work well in a team and contribute to a positive work environment.
• Attention to detail and ability to multitask in a fast-paced setting.
• Flexibility to work various shifts, including weekends and bank holidays.
• Previous experience in a customer-facing role is a plus, but not required—enthusiasm and a willingness to learn are what matter most!

Why You’ll Love It Here: We’re offering more than just a role; we’re offering a rewarding career path with exciting benefits:

• Feast on Savings: Enjoy 50% off your total bill for you and 5 friends across all our brands—because great food is meant to be shared!
• Exclusive Discounts: Access special offers on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
• Stock Up on Favourites: Get 20% off at Carluccio’s retail gift shop & deli.
• Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre.
• Access Your Pay Anytime: With Wage Stream, you can tap into your earnings whenever you need them.
• Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP).
• Referral Rewards: Earn bonuses by referring friends to join our team.
• Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio.
• Flexible Working: Find a work-life balance with flexible scheduling options.

If you’re ready to be the friendly face of Slim Chickens, deliver fantastic service, and have a great time doing it, we want to hear from you!

Apply Today – Let’s Make Chicken History Together!